Stroke Association Support Coordinator (London)
Employer: Stroke Association
Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings).
Temporary: This is a Maternity Cover role for 12 months, until 26 April 2027
Working hours: 35 hours per week
Salary: circa £28,300 per annum
Closing date: 27 March 2026
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We’re looking for an enthusiastic and motivated individual to join our Haringey Team in London. Reporting to Service Delivery Coach, Jo Davidson.
Key responsibilities will include:
Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.
Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
You will have experience in:
Experience of providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
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