Visitor Services Coordinator
Employer: QAA
Location: Flexible (providing it is within the UK) with some travel within the UK and, potentially, international travel.
Working hours: Part-time (0.5 FTE) 17.5 hours per week, flexible working available
Salary: £24,750 – £31,200 per annum, dependent upon knowledge, skills and experience, plus excellent benefits
Closing date: Sunday, 28 September 2025.
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Company Description
This is an exciting time to join an organisation with an essential role in the UK’s tertiary education sector.
QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK.
We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications.
Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world's leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education.
We are a remote-first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.
Position
As part of our Compliance and Reviewer Services Team, you’ll be the first point of contact for our NMC Visitors (external reviewers), delivering high-quality administrative support and fostering strong relationships across the organisation. Your work will directly contribute to the assurance of nursing and midwifery education across the UK.
Requirements
We’re looking for someone with experience of providing proactive administration and coordination support with a passion for customer service. You’ll have a collaborative mindset and excellent interpersonal skills, with the ability to work effectively with colleagues at all levels. Strong organisational skills and attention to detail are essential, as is the confidence and ability to handle sensitive and confidential information. You will have the ability to work autonomously and manage your own work in a structured and well-planned way. Experience in supporting the recruitment and selection of others is desirable.
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