UX Designer
Employer: Jisc
Location: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.
Working hours: 35 hours per week
Salary: Circa £42,000 per annum (negotiable based on experience) + comprehensive benefits package
Closing date: Saturday, 10 January 2026 at 00:59
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We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are
working to build a better digital future for education and research.
Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.
The UX Team:
We’re a collaborative, curious, and user-focused bunch, passionate about designing digital experiences that truly make a difference. Our UX team works hand-in-hand with developers, product managers, and stakeholders across Jisc to ensure every solution is shaped by real user insight and aligned with sector needs.
The role:
We’re looking for a creative, user-focused UX Designer who thrives in autonomous roles to help shape the future of digital services in education and research. In this role, you’ll own UX initiatives end-to-end, designing intuitive, inclusive experiences across a range of products, making sure every interaction feels purposeful, accessible, and aligned with user needs.
Our UX skills framework:
The framework is designed to support your development with purpose and transparency. We believe in nurturing talent through clear, role-aligned pathways. Our UX framework outlines the key skills, behaviours, and competencies needed at each level, providing a structured approach to career progression and professional growth.
Level 3 UX Designer expectations:
We’re looking for a Level 3 UX Designer who can lead UX work within their product team. You’ll be a strong generalist across the full UX process, with deeper expertise in either research or design. You’ll work independently, guide your team with evidence-based decisions, and help ensure our products deliver clear, user-centred experiences.
What you’ll be doing
Leading day-to-day UX activity in your product team.
Planning and carrying out UX work independently across discovery, design, and evaluation.
Using your specialist depth (research or design) to guide team decisions.
Working closely with developers and product managers to shape solutions.
Presenting clear insights, decisions, and recommendations to stakeholders.
Producing structured, usable outputs such as research summaries, user flows, wireframes, and prototypes.
Supporting collaboration through workshops and feedback sessions.
Key skills and experience
Strong generalist skills across research, design, and evaluation.
Specialist strength in either user research or interaction/UI design.
Able to lead UX work independently and make sound judgements about when to involve others.
Shapes service roadmaps and plans through applied UX expertise.
Comfortable working in cross-functional, agile teams.
Clear communicator, able to explain evidence, decisions, and trade-offs.
Confident working on multiple tasks and adapting to changing priorities.
Behaviours:
Proactively supports team members and contributes flexibly to shared goals.
Encourages inclusive, collaborative decision-making and offers guidance when needed.
Fosters a safe, open environment for giving and receiving constructive feedback.
Stakeholder management:
Investigates team responses to internal customer issues and communicates service roadmap concerns effectively.
Helps the team stay focused on delivering value by balancing stakeholder needs with complexity.
If you’re ready to grow your career through a clear, supportive framework that values your expertise and impact, we’d love to hear from you, apply now and shape the future of user experience at Jisc!
Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles!
Hybrid working:
Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices.
Why work for us?
At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.
Our Guiding Principles:
Jisc’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.
Discover the amazing benefits we provide! Here’s what you can look forward to:
Flexible work pattern, which can adapt to suit your schedules and personal commitments
31 days annual leave (plus bank holidays) that includes three closure days over Christmas
Buy up to an additional 5 days leave during the flexible benefits window
Generous flexible pension schemes
A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support
A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development
Allocated allowance of up to £250 to equip your home office
Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
A wide range of discounts and cashback from retailers and big-name high-street stores
Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks
Support your volunteering with up to 3 days volunteer leave
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