Training Administrator (Oxford)
Employer: The Centre for Emotional Health
Location: Hybrid/Oxford
Working hours: Full time, 37.5 hours per week
Salary: £26,395 per annum
Closing date: 9am, Tuesday 19th May
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The Centre for Emotional Health is recruiting for a Training Administrator to work with our friendly and nurturing team, administering The Centre for Emotional Health’s trainings and assisting with customer relationship administration.
The Centre for Emotional Health is a national charity dedicated to everyone living an emotionally healthy life. We provide training for local authorities, family hubs, prisons, schools, workplaces and communities. We advocate nationally for the importance of good emotional health. All our work, including all the training we deliver, is underpinned by The Nurturing Programme.
We are looking for an organised individual with strong communication skills, attention to detail, and experience of a variety of IT systems. The successful applicant will be responsible for managing the administration of The Centre for Emotional Health’s trainings pre- and post-training delivery, working as part of a busy Operations and Finance Team, and assisting our Business Development and Programmes Teams with customer relation tasks. You will enjoy working collaboratively and will feel secure in managing a fast-changing, busy workload as part of a wider team.
For more details about the role, please see below:
Key responsibilities
Coordinate and administer all The Centre for Emotional Health trainings, overseeing bookings, venues, online training delivery, trainer, customer, and colleague liaison, and pre- and post-training documentation.
Manage training communications and trainee feedback systems, maintaining accurate records and sharing information with customers and colleagues
Nurture customer relationships in line with our organisational values, responding to queries by email and phone, and maintaining our website and CRM database.
About the role
Hours: Full time, 37.5 hours per week
Salary: £26,395 per annum
Reports to: Operations Lead
Type: Permanent
Based: Oxford office, hybrid working
Benefits
Include:
25 days annual leave per year
Employer pension contributions of 7% annual salary per annum
Life Assurance Cover
Cycle to Work Scheme
Flexible Working
How to apply
The closing date for applications is 9am, Tuesday 19th May.
Interviews will take place Friday 22nd May at The Centre for Emotional Health’s office.
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