Team Personal Assistant
Employer: Care Quality Commission
Location: Homebased, flexible
Working hours: Full time 37 hours per week
Salary: £24,971 (National) or £30,643 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home.
Closing date: Thursday 13 November 2025 at 11.59pm
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Location: Homebased, flexible
Closing date: Thursday 13 November 2025 at 11.59pmMake a differenceEvery role at CQC contributes to our mission, If you’re looking for a new role in that gives a true sense of meaning and purpose, then you’ve found it! As a Team Personal Assistant, you’ll play a vital role in helping our senior leaders stay organised, informed, and focused on improving health and social care across England.
Picture thisImagine being the go-to person for a Director and their senior team—keeping things running smoothly behind the scenes so they can focus on making a difference. You’ll be part of a supportive network of PAs who work together to deliver high-quality, timely support.
At CQC as a Team Personal Assistant, you might get the chance to:Coordinate diary and meeting logistics for senior leaders, ensuring they’re prepared and supported for key decision-making forums.
Produce clear, accessible notes and action logs from leadership meetings that help drive forward important initiatives.
The roleYou’ll be key in helping us deliver our work. In this role, you’ll:
Support senior leaders: Manage diaries, meetings, and confidential communications for the Director, acting as a trusted point of contact.
Deliver high-quality admin: Prepare materials, take notes, and follow up on actions to keep leadership teams aligned and informed.
Collaborate across teams: Work flexibly with other PAs and support staff to meet changing priorities and ensure smooth operations.
Show usWe’ll be looking for the following skills, knowledge and experience in your application form:
Experience managing busy schedules: Show how you’ve handled diary and meeting coordination for senior staff or teams.
Ability to present information clearly: Demonstrate how you’ve created accessible reports or summaries for different audiences.
Strong IT and organisational skills: Evidence your use of tools like Outlook, Word, Excel and PowerPoint to manage tasks and meet deadlines.
ComplianceTo progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.
Next stepsIf you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job DescriptionIf you’d like an informal chat about the role contact – Pam Pabla, Business Manager; Paramjyot.Pabla@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.The BenefitsWe offer a wide range of benefits, including:
Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
Training and development opportunities.
Wellbeing initiatives, such as gym discounts and meditation.
NHS pension scheme, with around 14% employer contribution.
Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
Please see our benefits page for the full list.
Equity for allWe know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:Age
Sex
Gender identity or expression
Sexual orientation
Religion or belief
Ethnicity
Disability
Values and visionWe are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.A Note on AIAI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:
AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
Spell-checking and condensing word counts are great ways to use AI effectively.
Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.
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