Senior Administrator for the Therapeutic Quality and Training Team

Employer: The Forward Trust

Location: Fully Remote - Willingness to travel occasionally for key meetings and events

Working hours: Full time

Salary: £28,800 per annum

Closing date: 20 Aug 2025

• Job description

  • About The Role

  • Organised. Proactive. People-focused. Sound like you?

    We’re looking for a Senior Administrator to join our Therapeutic Quality & Training Team, supporting the Executive Director of Recovery's directorate. You’ll be the engine behind our training and quality operations—keeping everything running smoothly, efficiently, and on time.

    What You’ll Be Doing:

    • Coordinate training events, book venues, manage attendees, and maintain training logs

    • Provide high-level admin support across the Recovery Directorate

    • Support meetings with diary management, note-taking, and reporting

    • Maintain databases, track KPIs, and contribute to strategic goals

    • Work independently while staying connected to a supportive team

    What You’ll Bring:

    • Strong admin and organisational skills

    • Confidence using Excel, Outlook, and internal systems

    • Experience managing multiple priorities and stakeholders

    • A proactive, can-do attitude and attention to detail

    • Willingness to travel occasionally for key meetings and events

    Why Join Us?

    • Be part of a mission-driven organisation making a real impact

    • Work remotely with flexibility and autonomy

    • Collaborate with passionate, supportive colleagues

    • Help shape the future of recovery services through quality and training

    Administrative experience is essential for this role. Please see the Job description for more details.

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
    
    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

    • Flexible working

    • Training and development opportunities

    • Simply Health Cashback Scheme (optional)

    • Season Ticket Loan Scheme 

    • Cycle to work scheme

    • Crisis Loan Scheme

    • Electric Car Scheme

    • 3 x Wellbeing Days (pro rata'd for part time employees)

    • Access to Blue Light Card

    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 

    • Death in Service Payment (2x annual salary) 

    • Critical Illness Insurance (subject to qualifying criteria)

    Diversity at Forward Trust

    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
    
    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    
    Employee Screening and Eligibility to Work

    We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
    
    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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