Repairs Administrator
Employer: Ready Homes
Location: Remote working
Working hours: 40 hours p/w (Mon - Friday, 8:30am - 5pm)
Salary: £30,000.00 - £32,000.00 per annum
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Purpose of the role
This is role to support the AIRE Interface department with various administrative duties. Working directly for a team leader on a day-to-day basis, you will also help and support the AIRE Manager in compiling reports required for monthly meetings and UKVI ad hoc requests. As well as ensuring budgets remain within agreed and established boundaries.
The role in the AIRE Team is varied and at times you may be moved between teams and learn new tasks and processes. Any relevant training and support will be given to make sure you’re able to fully fill your role.
Duties and Responsibilities
Procedures
AIRE Interface procedures
Administration of the AIRE department, ensuring all records are maintained in line with company procedur
Liaise with internal and external stakeholders and ensure required tasks are completed correctl
Keep CCMS system, and other systems updated as required
Provided timely responses where required
Answering telephone calls, emails, and enquiries from internal or external stakeholders
Action any task that is considered to be reasonable and within your capabilities
Contribute to the AIRE department overall objectives
Administration for the AIRE Interface department
To provide admin cover when necessary and requested.
Maintain and update all spreadsheets to include but not limited to; Section 21 and bail orders, inspections and defects reporting, SU fault defects, clean and clear reports, certifications, licensing database, incident reports, call logs, AIRE Provider incidents, complaints, and CBP
Actively participate in problem solving initiatives
Connect and Collaborate
Work closely with your line manager and team members
Collaborate with others, attending meetings as required
Supporting team members and provide on-the-job training
Provide cover for other staff as agreed by line manager
Responsive
Keep up to date with all written and verbal communications (i.e. emails/messages/calls)
Ensure all records are maintained and kept up to date according to company policies and procedures
Talented
Monitor own work levels, progress and development in the role
Undertake all core learning and development programmes as required
Undertake relevant learning according to agreed Personal Development Plan
Trusted
All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.
Agile and Diverse
Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project
Professional
Maintain a good understanding of the legislation of the contract
Benefits
25 days annual leave plus national bank holidays
Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
Life Cover (2 x basic salary)
Employer pension contribution (4% employer, 4% employee)
Laptop/Phone/other equipment if required as part of job role
Referral Scheme
Diversity Statement
Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Modern Slavery Statement
Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.
Safeguarding Statement
Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.
All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
We reserve the right to close the advert early if there is a higher level of interest that expected.
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