Registration Assessment Senior Officer

Employer: Care Quality Commission

Location: Homebased

Working hours: Full time 37 hours per week.  Part time/jobs share, condensed hours will be considered.

Salary: £32,471 (National) or £38,143  (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. Please note for part time roles – this will be pro rata.

Closing date: Monday 21 July 2025 at 11.59pm

• Job description

  Registration Assessment Senior Officer – Rapid Assessment Team, Operations

  Grade C - £32,471 (National) or £38,143  (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. Please note for part time roles – this will be pro rata.
  Contracted Hours: Full time 37 hours per week.  Part time/jobs share, condensed hours will be considered.
  Contract Type: Permanent
  Location:  Homebased

  Closing date: Monday 21 July 2025 at 11.59pm

  Make a difference
  Every role at CQC contributes to our mission. If you’re looking for a new role with the Rapid Assessment Team in the National Operations Directorate that gives a true sense of meaning and purpose, then you’ve found it! As a Registration Assessment Senior Officer, you’ll help ensure only safe, high-quality services are registered by assessing applications and making sound, evidence-based decisions.

  Picture this
  Imagine being part of a team that plays a vital role in protecting people by making sure new care providers meet the standards before they begin delivering services.
  In the last year as a Registration Assessment Senior Officer in the National Operations Directorate, you might have assessed a complex application using risk-based analysis to ensure the provider met all legal requirements.
  You might have contributed to a project that tested new ways of working to improve how registration assessments are delivered.

  The role
  You’ll be key in helping us deliver our work. In this role, you’ll:
  

  • Assess applications: Review and assess focused and medium-risk registration applications, using evidence and professional judgement to make recommendations. This may include conducting interviews with applicants over Microsoft Teams.

  • Manage caseloads: Prioritise and progress applications efficiently, ensuring accurate records and timely updates to internal systems.

  • Collaborate and escalate: Work with internal teams and stakeholders, escalating risks and sharing insights to support safe decision-making.
    

  Show us
  We will be looking for specific skills, knowledge, and experience in your application form:

  • Risk-based decision-making: Experience using evidence and analysis to make decisions in a professional, autonomous environment.

  • Caseload management: Proven ability to manage a busy workload, meet deadlines, and deliver against performance targets.
    

  • Stakeholder communication: Experience building relationships and explaining complex information clearly to a range of audiences.

  Bring your skills to a role in CQC that really makes a difference. Apply today to join a workplace where your impact is felt every day

  ComplianceTo progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

  Next stepsIf you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.  Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
  You can read the full details of the role in the Job DescriptionIf you’d like an informal chat about the role contact – Lynne Lynch, Acting Registration Manager, Rapid assessment Team at Lynne.lynch@cqc.org.uk.   For general enquiries, please email recruitment@cqc.org.uk.

  The BenefitsWe offer a wide range of benefits, including:

  • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).

  • Training and development opportunities.

  • Wellbeing initiatives, such as gym discounts and meditation.

  • NHS pension scheme, with around 14% employer contribution.

  • Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

  Please see our benefits page for the full list.

  Equity for allWe know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
  We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
  We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
  We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

  • Age

  • Sex

  • Gender identity or expression

  • Sexual orientation

  • Religion or belief

  • Ethnicity

  • Disability

  A Note on AIAI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

  •        AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.

  •        Spell-checking and condensing word counts are great ways to use AI effectively.

  •        Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.

  •        Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.

  Values and visionWe are guided by our core values, which shape our work and our culture.
  Excellence – being a high-performing organisation.
  Caring – treating everyone with dignity and respect.
  Integrity – doing the right thing.
  Teamwork – learning from each other to be the best we can.
  We are a disability confident employer and a carer confident employer.

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