Project Coordinator (Wales)
Employer: Working Options in Education
Location: Home-based in Wales - Need to deliver in-person events in Wales
Temporary: Fixed term, 12 months
Working hours: Full-time, but can be flexible for the right candidate
Salary: £26,228 – 28,000
Closing date: midnight on 8 March 2026.
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Working closely with the Project Manager and Project Coordinators for Wales, you will be responsible for securing and onboarding schools and volunteers for our work in Wales, booking and supporting session delivery, and monitoring and reporting progress against our objectives. You will also work with the wider team to deliver in-person events across Wales.
You will be critical in sourcing and supporting our volunteers to deliver impactful and inspiring talks in educational settings across the country, so it is important that you have knowledge of the Welsh education system and are open to developing local knowledge of schools and the challenges they face.
Home-based in Wales, this role will see you working closely with a talented team and will give you access to our trustees: successful businesspeople and entrepreneurs who are passionate about helping young people to succeed in the world of work. The team in Wales will grow as we scale and will be closely connected to colleagues focusing on delivery in England, through our experienced Head of Programme.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We recognise the importance of diversity of thought and are fully committed to embracing the talents of people who are autistic, dyslexic, ADHD, and/or neurodivergent in other ways.
As a member of the Programme Team, you will play a key role in our success by supporting day-to-day delivery of our work. The focus of this role is on building and maintaining excellent relationships with two of our main stakeholders: volunteers and educators across Wales.
We are looking for someone who is an excellent relationship builder, asking open questions of volunteers and educators, seeking to understand where they would value our support, and delivering that support in a timely manner.
Our experienced Programme Team will provide you with training, templates, and crib sheets, all of which are regularly reviewed and improved based on feedback from young people, volunteers, and educators.
GROWING OUR NETWORK OF SCHOOLS & VOLUNTEERS
You will work closely with the Project Manager Wales to plan how we best bring on board new schools in Wales and reach out to them to establish connections. We also need to expand our network of volunteers across Wales and from a range of industries, through attending in-person and online networking events and through social media platforms
BUILDING EXCELLENT RELATIONSHIPS
Once established, connections with educational settings need to be nurtured, and based on your understanding of each educational setting’s support needs, you will match them with available opportunities and volunteers.
You will onboard new volunteers through one-to-one briefing calls, taking time to understand their strengths, interests, and volunteering preferences, and accurately recording them. You will promptly follow up with volunteering opportunities that suit their interests, along with offers of support, advice, and useful resources along the way. You will take care to thank volunteers after every session they deliver and provide them with feedback.
SEEKING FEEDBACK
We are committed to being impact-driven and responsive to student, school, and volunteer needs. You will ensure the distribution and completion of surveys and support the team to collate and interpret data collected.
You will be invited to join some of our Advisory Board meetings and focus groups, to hear directly from schools, young people, and volunteers and to take forward some of the ideas they generate. We are also very interested in your own feedback on our delivery, so this role will require you to have a critical eye, suggesting improvements to our work.
KEEPING RECORDS AND SHARING INFORMATION
Our Customer Relationship Management (CRM) system is central to our personalised support for volunteers and schools. You will update the system and other internal records accurately and promptly so that colleagues can access information when you’re away from your desk. You will also help to gather information for our monthly reports to the Chief Executive and Trustees.
GENERAL SUPPORT
We regularly deliver in-person events for young people and businesses, and your attendance and support in the delivery of these will be crucial. We hold monthly in-person team meetings in Wales, where we meet for a half day as a team to work through priorities together, interact with our Trustees, and learn from external speakers. In addition to the Wales monthly team meetings, we meet as a wider team in-person. These meetings are currently held in London and occur four times a year (subject to change).
DEVELOPING YOUR SKILLS
We have an annual appraisal process which includes 360 feedback from colleagues and setting operational and personal objectives. You will participate in this process, actively exploring and taking up opportunities for your own development and giving feedback for colleagues.
Person specification
WE ARE LOOKING FOR SOMEONE WHO:
Has a passion for our cause.
Is fully committed to equality, diversity, and inclusion.
Is self-motivated.
Has excellent attention to detail.
Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
Has a flair for developing great relationships, particularly with schools and colleges.
Is proactive and tenacious, able to seek out new opportunities and remain resilient.
Is creative and likes coming up with new ideas.
Is ambitious for themselves and for the charity.
Has high computer literacy.
DESIRABLE:
Experience within educational settings or working with young people in Wales.
The ability to communicate in the medium of Welsh.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
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