Programme Officer
Employer: Scouts
Location: Gilwell Park, Chingford or Home-based with hybrid working options
Temporary: 6 months fixed term contract to end 31st March 2027
Working hours: 35 hours per week
Salary: Gilwell Park (with Hybrid Working) - £34,428.00 (Band E Level 3, inclusive of Outer London Weighting) Homebased - £ 32,668.00 (Band E level 3)
Closing date: 11:59pm on Wednesday 19th August 2026
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What’s expected?
It’s an exciting time at Scouts. You will be part of a creative and collaborative team, working with volunteers and young people to create fun, practical programme ideas that develop skills for life. We use the expertise in our own team – and in others – to make sure that the Scout programme, activities and badges are inclusive, accessible, relevant, engaging and leaders feel confident in delivering it. You’ll use your knowledge of youth work design alongside the enthusiasm of our volunteers and over a hundred years of delivering skills for life, to develop our programme for 4- to 24-year-olds so that it’s impactful, relevant and fun.
You will also play a supporting role within the wider Programme team, helping to ensure we design amazing programme content, national tools and processes to pilot and implement, secure external funding, and undertake high quality learning and evaluation so that we constantly improve what we do for young people and create a culture that is innovative, supportive and empowering for the volunteers we work with.
Key accountabilities
• Co-design and deliver engaging programme content and resources that support our goals for skills for life, wellbeing, citizenship, leadership, adventure, and connectedness.
• Design and deliver content, workshops, and events to build volunteer knowledge and confidence in programme delivery.
• Research, consult, and test new approaches to youth programme design and delivery that reflect agile working and inclusive practice.
• Capture and analyse trends from member queries, forums, and pilot activities to inform programme improvements and resource development.
• Represent Scouts at forums, events, or working groups with stakeholders in the youth, education, social action or third sectors.
• Support internal knowledge sharing, cross-team collaboration, and learning to foster an agile, reflective and innovative team culture.
• Play an active part in contributing to the success of the Programme Team as a whole, both in terms of tasks and helping colleagues to be at their best.
About you
Skills and abilities
• Ability to co-create and write non-formal learning activities tailored to diverse young people.
• Strong communication and influencing skills with a wide range of internal and external stakeholders.
• Ability to provide solutions to complex delivery challenges with empathy and clarity.
• Excellent planning, prioritisation and organisational skills; able to balance multiple workstreams.
• Ability to use data and feedback loops to refine content and improve delivery.
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• Comfortable using digital collaboration tools and creating content for web-based platforms.
• Capable of working independently and as part of a high-performing, agile team.
• Ability to manage available resource in the most effective way to deliver on agreed organisational objectives.
• Demonstrable ability to work under own initiative, to tight deadlines and deliver to a high standard
• Good planning, project co-ordination and organisational skills with the ability to manage and deliver a diverse workload related to programme delivery across a complex project, whilst ensuring effective prioritisation and balancing of the needs of a range of stakeholders.
• Ability to co-create and implement effective plans to achieve agreed organisational objectives and to help make clear, informed and timely decisions.
Knowledge, experience and qualifications
• Experience in youth programme design and/or delivery, preferably at national or regional level.
• Experience engaging and working with volunteers and young people from diverse or underserved backgrounds in the youth sector.
• Experience of working as part of a team.
• Experience of managing own workload.
• Experience of researching, consulting with people of different backgrounds, and collaborating on ideas with others.
• Experience of working with agile methodologies (or any other collaborative, flexible, creative ways).
Personal qualities
• A passion for youth empowerment and leadership
• Enjoys working in a creative environment that values flexibility, relationships and fun, but is willing to go the extra mile when needed.
• Takes pride in delivering high quality, best-in-class outputs within time-sensitive processes.
• Recognises the benefits of empowering and collaborating with volunteers and young people, and can demonstrate the empathy needed, ability to give and receive constructive feedback.
• A commitment to diversity, equity, and inclusion, particularly in engaging underserved communities.
• Able to maintain an up-to-date knowledge of technical competency areas and take a proactive approach to self-development and performance improvement.
• Commitment to young people; understanding of their needs and a passion for supporting them to be their best.
• Passionate about empowering young people through engaging, inclusive programmes.
• Proactive, collaborative, and flexible in working style.
• Committed to diversity, equity, and inclusion in programme design and delivery.
• Enthusiastic about continuous improvement, feedback and learning.
• Willing to contribute to a vibrant and supportive team culture, taking responsibility to help others be at their best.
• Willing to go the extra mile to support a supportive team culture and share success.
Equity, Diversity & Inclusion
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and
encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
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