People Services Officer

Employer: Butterfly Conservation

Location: Home-based, occasional travel may be required.

Working hours: Full time (37 hours per week) 

Salary: Grade C, £28,148 - £32,519 per annum, depending upon experience, plus 8% employer pension contribution 

Closing date: Monday, 1 December 2025 at 23:59

• Job description

  Job Purpose:

  The postholder administers all day-to-day activities within People Services and is responsible for the accurate, timely administration of all people-related data throughout the employee lifecycle from recruitment to retirement. Committed to business process improvement, the post-holder operates within strict confidentiality and compliance boundaries. The People Services Officer role models organisational values and behaviours, providing technical advice to colleagues when required and supporting the People Services Manager across all areas of the team’s work.

  Main responsibilities:

  1. People administration and record keeping

     1. Always ensure fully compliant employee records, updating as required.

     2. Process all monthly changes (starters, leavers, contractual changes) accurately and meeting payroll deadlines.

     3. Bring a focus to gathering diversity data, so that insight and appropriate action and support is possible. 

     4. Maintain and explain annual leave, providing reports as necessary for line managers.

     5. Ensure that employee files are updated with all relevant correspondence and maintained in line with GDPR, with archiving and data erasure in line with BC’s policy.

     6. Support the CEO Office and People Services Manager with the annual pay review administration. 

     7. Continuously improve  data management processes to  enable clear and accurate reporting.

     8. Support Finance and Payroll with audit requests, meeting reporting deadlines.

  2. Recruitment and selection, onboarding, and induction

     1. Manage the sourcing and advertising of new roles, once approved for recruitment.

     2. Support the procurement and management of external recruitment  partners and internal assessment panels

     3. Liaise between candidates and hiring managers, setting up panels and ensuring selection process is effective and candidate friendly.

     4. Ensure  that any reasonable  adjustments requested during recruitment are implemented appropriately.

     5. Support hiring managers with induction and onboarding.

     6. Support BC induction programmes, providing information and presenting on People Services topics.

     7. Support on VISA and immigration and DBS checking as required.

     8. Run the Buddy Scheme for BC.

  3. HR Information and Data Management and Reporting

     1. Maintain accurate employee data within the HRIS (Breathe), record and update.

     2. Provide regular standard reporting on key performance metrics for the organisation. (e.g. staff turnover, sickness absence, PDR completion rates, FTE, and headcount.)

     3. Provide people data for funding bids as required.

     4. Liaise with the HRIS provider for all system upgrades and maintenance, scheduling and testing new releases appropriately.

     5. Participate in HRIS provider network discussions to ensure that BC is maximising understanding of the system and services provided.

  4. Learning and development

     1. Support all aspects of learning and development within the organisation, including diary management, registration, and monitoring.

     2. Review and improve content for People Services training materials.

     3. Maintain and report on records relating to compliance / mandatory training.

     4. Deliver introductory training in areas of expertise, for example recruitment, sickness absence management and contract changes.

     5. Act as first point of contact for external training partners and e-learning provider, directing and escalating queries as needed.

  5. Employee relations, engagement, and wellbeing.

     1. Update and format organisational policies under the guidance of the People Services Manager.

     2. Support with the implementation of the annual staff survey.

     3. Update and maintain the People Services SharePoint site, bringing accuracy and clarity to the content.

     4. Support on the administration of benefits schemes (e.g. cycle to work scheme).

     5. Support on people-related events, such as EDI celebrations and recognition awards (as relevant), ensuring inclusivity and efficient organisation.

     6. Know when to escalate confidential situations to protect individuals and BC.

     7. Source and support wellbeing activity that meets BC’s and individuals’ needs, including the Employee Assistance Programme.

     8. Commission Occupational Health reports as required.

     9. Provide first-line advice to managers on day-to-day people queries, such as sickness absence.

  6. Project work

     1. Undertake projects for People Services that enable continuous improvement of the services and function and self-development in the role.

     2. Contribute to organisation-wide projects from time to time, bringing People expertise to the project team.   

  7. General:

     1. Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role and leading by example.

     2. Undertake all duties in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.

     3. Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.

     4. Commit to personal and professional development and learning through the Performance and Development Review process and one-to-one meetings with your line manager.

     5. Exhibit empathy with the mission and vision of BC, being a good external ambassador for the organisation.

  Candidates must have the right to work and be resident in the UK.

  We reserve the right to close the vacancy early before the advertised closing date and time.

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