Supporter Acquisition Lead
Employer: National Deaf Children's Society
Location: Homebased - Frequent travel around the UK will be required (approx. once a month) to participate in our agency and office shadowing programme and attend in-person meetings.
Working hours: 35 hours per week
Salary: £41,033 - £45,000 per annum
Closing date: 03 Mar 2026
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We are looking for a Supporter Acquisition Lead - Face to Face to drive forward our ambitious direct dialogue supporter recruitment programme, recruiting 100,000 new supporters a year so that we have the funds we need to reach every deaf child.
What you'll do
Establish relationships with and onboard new direct dialogue recruitment agencies
Manage supporter acquisition campaigns, sustaining relationships through challenges
Report on and optimise campaigns, with a view to customer experience and lifetime value
Be a valued source of knowledge, advice, coaching and support for the Acquisition and Supporter Care teams
Take an active role in, and further develop, our programme of agency visits and mystery shopping
What you'll need
Extensive experience of working with direct dialogue recruitment
Genuine enthusiasm for Face to Face fundraising and its role in the fundraising mix
Able to build and sustain great relationships in the face of challenges
Coaching and mentoring skills to help develop others in the team
Strong digital skills and a sound understanding of agile values & principles.
A criminal record check / DBS disclosure (if offered the position).
What you'll get
Home-based working with flexible hours.
25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
Pension (5.5% employer contribution).
Healthcare Cashplan.
Annual performance-based salary increase.
Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
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