Outreach Training Coordinator
Employer: GamCare
Location: Home-based with expectation to travel within England as per requirement of the role.
Working hours: 35 hours per week
Salary: £35,375 Nationwide / £38,486 London
Closing date: 19 July, 2026
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About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The Role
This is an exciting opportunity to join GamCare’s Community Outreach & Training service, supporting the delivery and development of our national workforce education offer.
We are recruiting a Training & Workforce Education Coordinator to coordinate, support delivery and continuously improve our CPD-accredited training programme. The role plays a key part in building professional confidence to identify gambling harm, initiate early conversations and navigate appropriate referral pathways.
Working closely with the Outreach & Training Manager and operational teams, you will ensure training is high-quality, accessible, evidence-based and informed by lived experience, and integrated with outreach, brief interventions and Community Champions activity.
About you
We are looking for a organised and confident coordinator with experience in training delivery or workforce development within health, social care, VCSE or public health settings.
You will bring:
Experience coordinating and delivering training, workshops or learning activity
Knowledge of training design, learning approaches or workforce development
Strong facilitation, communication and presentation skills
Ability to manage competing priorities and coordinate complex activity
Experience using feedback and data to improve learning delivery
You will be a collaborative team player, able to work across teams and with external partners to deliver a consistent and impactful workforce education offer
Key Responsibilities
Training Delivery & Workforce Education
Coordinate and deliver CPD-accredited training sessions aligned to service priorities
Support practitioners to deliver high-quality training, workshops and presentations
Ensure delivery is inclusive, accessible and aligned with safeguarding and governance standards
Training Development & Quality Assurance
Lead development and continuous improvement of training content
Adapt materials for different audiences and delivery formats
Coordinate quality assurance, evaluation and CPD accreditation processes
Coordination & Administration
Manage training schedules, bookings and communications
Maintain accurate records for reporting, monitoring and audit purposes
Work with internal teams to align training with outreach and engagement activity
Data, Insight & Evaluation
Collect and analyse feedback and training outcomes to improve delivery
Contribute to performance monitoring and reporting
Identify learning gaps and opportunities to strengthen the training offer
Collaboration & Integration
Work closely with Outreach & Training Teams to align training with community activity
Support the involvement of lived experience contributors in training design and delivery
Contribute to internal learning, knowledge sharing and continuous improvement
Benefits You Can Enjoy
33 days basic annual leave entitlement per annum including bank holidays which increases with service
A generous Pension Scheme - we contribute 6% and you contribute 2%.
Discretionary company sick pay from day one of service.
Employee Assistance Programme – 24-hour support
Cycle to Work Scheme
We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.
This post requires a DBS check.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
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