Membership Engagement Administrator (South West)
Employer: Royal British Legion
Location: In this role, you will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel within the region covering Cornwall through to Hampshire (incl. for monthly team meetings).
Working hours: 35 hours per week
Salary: £24,7503 to £25,130 per annum
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About The Role
Are you an experienced Administrator looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you!
We are looking for a Membership Engagement Administrator to join our South West region team.
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. This role will see you play an integral part in helping the Membership Team to be the best they can be!
This role will see you providing administrative services to the South West Membership Engagement team covering Cornwall, Devon, Dorset, Hampshire, Isle of Wight, Somerset and Wiltshire. You will be supporting your designated areas counties, districts and branches. It is a varied role and you will have the ability to prioritise a range of tasks and engage effectively with a range of audiences.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Membership Engagement Manager, some of your key focuses will include:
Coordinating and supporting a range of meetings and events to ensure the smooth operation of the designated membership area
Managing the Regional admin inbox and post distribution to staff
Managing a range of documents for the region relating to the oversight of the region, including compliance data
Supporting the Membership Engagement Officers in ensuring that stakeholders and members are compliant
Providing a range of reports and updates to the Membership Engagement Manager and Head of Membership Engagement
Producing the template and compile the content for the production of county / district newsletters
Managing database of volunteers, ensuring that training and DBS checks are completed and up to date
Maintaining communication with active volunteers, including a regular regional update bulletin
In this role, you will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel within the region covering Cornwall through to Hampshire (incl. for monthly team meetings).
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.
Employee benefits include –
28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
Enhanced paid maternity, paternity and adoption leave
Generous pension contributions, with Employer contributions ranging from 6% to 10%
Range of flexible working options may be available, depending on your role
Employee Assistance Programme providing confidential counselling, financial and legal advice
Range of courses delivered by learning specialists to support your development goals and objectives
Opportunities to volunteer
Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
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