Marketing Manager (Leeds)
Employer: Day One Trauma Support
Location: Hybrid working, with regular travel to our office in Leeds.
Working hours: 37.5 hours per week
Salary: £36,500-£39,000 depending on experience and qualifications
Closing date: Midnight Sunday, 23 August
-
Day One is an ambitious young charity dedicated to supporting people affected by serious and life changing injury. Maturing and entering our fifth year of operation we are entering an exciting phase of development.
In just a few years, Day One Trauma Support has evolved from a pioneering idea into a movement — with people affected by serious and life-changing injury supporting each other and showing that recovery is more than just survival.
We are committed to building on these foundations — because our greatest strength is our community: people with lived experience who are experts in their own recovery.
Alongside our ‘community’ are our specialist teams who are experts in ‘being there’ from Day One, wrapping the right support around people in the immediate aftermath of injury, through to the later stages of recovery.
Our Strategic Ambition:
To build a UK-wide community of support, so that anyone affected by serious and life-changing injury can easily connect, to find information about recovery and those who can support their journey.
Day One Trauma Support’s challenge is clear: to grow in depth, reach, and influence. Continually reviewing and improving, designing and testing new approaches when we spot unmet need or an opportunity to do better.
— this will help us move towards achieving our vision: a future where no one is left to cope with serious and life-changing injury alone.
Our mission is to help anyone affected rebuild their life — from Day One and for as long as it takes.
You’ll be joining at an exciting time as we deliver a three-year strategy covering 2026-2029.
What You Will Bring
You might come from a charity, public sector or values-led organisation, or from a commercial role where people and purpose have been at the heart of your work. You may already have experience marketing services, campaigns or causes, or be ready for a step up with more ownership and responsibility. What matters most is your ability to work with empathy, bring ideas to life, and help people find, trust and access support when they need it most.
We are a Living Wage accredited employer and offer an excellent benefits package within an inclusive and supportive working environment.
PURPOSE OF THE ROLE
This is an exciting opportunity to join a growing, ambitious charity at a moment when helping more people find us, trust us and access our support has never mattered more, as we launch and deliver our new strategy.
As Marketing Manager, you’ll help people better understand who we are, what we do and how we can help whether that’s someone looking for support, a professional seeking trusted information, or a supporter wanting to make a difference.
Working closely with the Head of Brand and Marketing, you’ll bring our brand strategy to life through warm, engaging and effective marketing that builds understanding, strengthens trust and inspires people to take action.
· Lead marketing delivery and growth by planning and delivering integrated campaigns across digital, content, social, email and offline channels, supporting the charity’s strategy, key organisational moments and ambition to help more people find, trust and access Day One’s support. · Work closely with the Digital Officer to plan, deliver and optimise digital marketing activity, ensuring campaigns are effectively implemented, performance is monitored, and learning is shared. · Lead brand and messaging delivery, working closely with the Head of Brand and Marketing to bring the brand to life day to day, ensuring messaging is warm, clear, consistent and people-centred, and supporting colleagues through effective internal communications to use the brand and tone of voice confidently and consistently. · Drive insight and continuous improvement, using data, feedback and performance analysis to shape marketing plans, share learning across teams, and take a test-and-learn approach to improving reach, relevance and impact. · Build strong, collaborative working relationships across the organisation and with external partners, working closely with the Events Lead to ensure effective promotion and storytelling, managing agencies or freelancers where needed, and ensuring all marketing activity reflects brand standards, safeguarding, GDPR and equality commitments.
OTHER – TO NOTE
Development of the job description
The job description is subject to future review. The post holder is expected to
contribute towards determining the future content of this role in the best interests
of the charity as it develops and grows.
Equality, Diversity and Inclusion
Day One Trauma Support is proud to commit to creating and celebrating a diverse
and inclusive team to deliver the best quality service to our clients that we can. Our
clients are unique, and we want you to be too. We are a welcoming and inclusive
employer providing a family friendly and flexible environment. We are supportive of
everyone regardless of their background. We’d like you to be able to bring your
authentic self to work. We really value that. Be you!
Disclosure and Barring Service
If you are offered a position, you will be required to undertake a DBS.
In addition, candidates who are shortlisted will be subject to a social media check.
Working on hospital sites
While your contract of employment is with Day One Trauma Support, when you
are working on site at NHS Trusts you must comply with any site rules, protocols
and measures that are in place on that site or specific to the work you are
undertaking. These will be discussed with you and will form part of any
agreements between Day One and the respective NHS Trust/s.
For example, these may include:
· Access and infection control
· Health and safety
· Confidentiality
· Patient protocols
KNOWLEDGE, EXPERIENCE, SKILLS, and ATTRIBUTES
Essential
· Experience of delivering marketing or communications activity, campaigns or projects.
· An understanding of brand, audience-focused messaging and storytelling, with the ability to communicate in a warm, clear and accessible way.
· Strong written communication skills, with attention to tone, clarity and consistency.
· Experience working collaboratively with colleagues from different teams, building positive working relationships.
· Ability to manage multiple pieces of work at the same time, prioritising effectively and asking for support where appropriate.
· An interest in using insight, data or feedback to learn and improve marketing and communications activity.
· A commitment to inclusive, ethical and values-led communications.
Desirable
· Experience marketing services, health, social care or behaviour-change communications
· Experience supporting fundraising, engagement or awareness-raising activity. Some understanding of supporter, service user or customer journeys.
· Experience using CRM, email, website or analytics tools, or willingness to develop skills in these areas.
· Experience coordinating work with colleagues, partners, agencies or freelancers.
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
Join our Substack and get practical job‑search support including: weekly Q&A, 70+ guides, flexible income ideas, weekly calls, monthly camera‑confidence sessions, expert insights, and behind‑the‑scenes updates.
£5 per month, no long‑term commitment. Come, take what you need and leave whenever it stops helping.
This page may contain adverts for products and services tailored to those seeking homebased roles or already working remotely. These adverts help The Work From Home Hub source and share more job opportunities to our community. Support our mission - become a partner today.