LifeSkills Intensive Support Worker (Virtual)
Employer: Family Action
Location: Homebased
Working hours: 18.5 hours per week (Part-time)
Salary: Starting at £24,971 FTE per annum, rising to £27,504 pro-rata per annum (£12,486 - £13,752 per annum for part time, 18.5 hours per week)
Closing date: 21 Sep 2025
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ID: 1562 LifeSkills Intensive Support Worker (Virtual)
Service: LifeSkills
Salary:
- Starting at £24,971 FTE per annum, rising to £27,504 pro-rata per annum (£12,486 - £13,752 per annum for part time, 18.5 hours per week)
- Additionally, £480 home-based allowance FTE per annum – pro-rata
Location: Home-based
Hours: 18.5 hours per week (Part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme.
This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services).
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).
Main Responsibilities:
• Deliver a range of support and interventions to individuals with complex needs that focus on their strengths and which enable them to consider options and think differently, helping them to feel more empowered and able to face new challenges
• Support and deliver activities that increase confidence, improve mental health, widen social networks, help with budgeting and enable individuals to seek training, work or volunteering opportunities.
Main Requirements (for details check the job description and person specification):
• Experience of working in services that deliver positive outcomes for individuals and their families
• Excellent interpersonal skills including the ability to present to a range of audiences and to communicate effectively; and proven ability to develop and sustain relationships with colleagues, partners and stakeholders.
• Ability to work collaboratively with individuals to identify their support needs, plan, implement and monitor emotional and practical support.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Children and Adult Workforce, Enhanced with Children’s Barred List
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 21st September at 23:59
Interviews are scheduled to take place on Thursday 2nd October 2025 virtually, with slots throughout the working day.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: claire.berwick@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
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