Learning, Organisational Development and Engagement Assistant
Employer: Rethink Mental Illness
Location: Virtual, remote
Working hours: Full Time
Salary: 26,400 GBP -30,400 GBP
Closing date: Friday, 20 February 2026 at 00:59
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We’re looking for a thoughtful, organised and people‑focused Learning, Organisational Development & Engagement (LODE) Assistant to join our Learning, Organisational Development & Engagement team on a 6-month fixed term contract.
In this role, you’ll be the welcoming first point of contact for colleagues seeking support with learning, development or engagement queries. You’ll help manage our learning systems, coordinate induction and training activities, and keep our information channels clear, up to date and easy to use.
If you enjoy helping people, love building relationships and are great at managing multiple tasks, this role offers the chance to make a meaningful difference behind the scenes.
What You’ll Be Doing
In this role, you will:
Act as the first point of contact for learning, organisational development and engagement enquiries
Manage inboxes, our ticketing system, Teams channels and intranet enquiries
Coordinate responses across the LODE team
Schedule induction programmes, learning activities and development sessions
Maintain and update our Learning Management System and provide accurate reports
Keep our intranet pages current, informative and easy to navigate
Support new learning and development projects, including preparing materials and managing attendance
Help monitor mandatory learning and provide compliance updates to managers
Deliver organisation‑wide induction and support local teams with theirs
Manage LD1 requests and support the tracking of learning investment
Each of these activities contributes to ensuring our colleagues feel supported, informed and ready to shine in their roles.
What We’re Looking For — Essential Criteria
You’ll bring the following:
Experience & Knowledge
Experience working in a busy, geographically dispersed environment
Good knowledge of Microsoft Office, including Forms, Excel, Word and Teams
Experience using a Learning Management System (LMS)
Skills & Abilities
Strong interpersonal skills and confidence managing stakeholder relationships
A pragmatic, solutions‑focused approach, with excellent attention to detail
Ability to manage multiple tasks and work effectively under pressure
Strong planning, project management and problem‑solving abilities
IND1
Please note: We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
Inclusive Culture: Join staff networks that champion diversity and inclusion.
Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
Learning & Development: Grow your career with structured onboarding and training opportunities.
Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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