Learning, Culture & Capability Support Officer
Employer: The Electoral Commission
Location: Cardiff, Edinburgh (Hybrid – min. 2 days in office), or Remote UK
Temporary: 12 Months Fixed Term Contract
Working hours: Full time 36 hours per week
Salary: £29,224 to £30,198 per annum
Closing date: 26 October 2026 (23:59)
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Basis: 12 Months Fixed Term Contract, Full time 36 hours per week
A £312 tax-free working from home allowance is also payable annually.
Location: Cardiff, Edinburgh (Hybrid – min. 2 days in office), or Remote UK
Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28+ days holiday, and more.
About the Electoral Commission
The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.
As we continue to deliver our five-year Corporate Plan, the Commission is building on a period of growth and change, expanding our workforce and modernising how we deliver our services to better support the needs of a changing democracy. As our organisation develops and adapts to meet future challenges, this post will play a vital part in supporting that progress and helping ensure we remain responsive to the democratic needs of voters, campaigners, parties and electoral administrators across the UK.
About the role
This role provides essential administrative and operational support to the Learning, Culture and Capability team, helping to ensure the smooth delivery of learning and organisational development activity across the Commission.
Working across a broad range of activities, you will coordinate learning programmes, manage systems and processes, respond to enquiries and support the delivery of key people initiatives. The role plays an important part in helping colleagues access the tools, resources and development opportunities they need to perform at their best and contribute to a positive employee experience.
Key responsibilities include:
Managing the team inbox and responding to enquiries
Coordinating learning and organisational development activities
Maintaining learning systems and records
Producing reports and management information
Raising purchase orders and processing invoices
Supporting the delivery of wider people, culture and capability initiatives
Providing effective administrative support across the team
About the team
The Learning, Culture and Capability team is one of four specialist areas within the wider People and Culture function. The team is responsible for ensuring colleagues have the skills, knowledge and development opportunities they need to succeed in their roles while helping to create an inclusive, engaging and high-performing workplace.
We take an open, approachable and solutions-focused approach to our work, using evidence and insight to shape our activities and support organisational priorities. Working closely with colleagues across the Commission, the team plays an important role in developing capability, supporting cultural initiatives and helping prepare the organisation for future challenges.
Who we’re looking for
We are seeking an organised and proactive administrator who can manage a varied workload and provide excellent support to both colleagues and stakeholders.
You will be able to build positive working relationships, communicate effectively with people at all levels and take ownership of your responsibilities. You will also be comfortable working with systems, data and processes while maintaining a high level of accuracy and attention to detail.
You will ideally have:
Experience providing administrative support in a busy environment
Strong organisational and prioritisation skills
Excellent written and verbal communication skills
Experience working with systems and producing reports
Good attention to detail and accuracy
The ability to manage multiple tasks and deadlines effectively
A collaborative approach and commitment to providing excellent customer service
Why work for us?
This is an excellent opportunity to develop your experience within a growing People and Culture function that plays a key role in delivering the Commission's strategic priorities. You will gain exposure to a broad range of learning, culture and organisational development activities while working with colleagues across the organisation.
The role offers opportunities to develop expertise in learning administration, systems, reporting and organisational development, while contributing to projects that support the capability and future readiness of the Commission's workforce.
The Office:
Our offices provide welcoming, collaborative spaces where colleagues can connect, share ideas and work together across teams. Whether based in London, Belfast, Cardiff, Edinburgh, you will be part of a supportive working environment that balances the benefits of in-person collaboration with the flexibility of hybrid working.
The Benefits:
We offer a strong total reward package, including:
Flexible working and hybrid model for office-based staff, with a minimum of 40% of working time spent in the office
Flexi-time scheme, allowing flexible hours with the option to accrue and take flexi leave
28 rising to 30 days annual leave + bank holidays
Civil Service pension scheme (28.97% employer contribution)
How to apply
We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.
When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:
Do not include:
Your name, address, phone number, email or other contact details
Your date of birth or age
Gender, ethnicity, nationality or other personal identifiers
A photo of yourself
Remove educational dates as these are a clear indication of your age
There is no requirement to include your primary education details.
Do include:
Your employment history including employers and dates of employment
Explanation for gaps in your history
Your duties, responsibilities and achievements
If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.
Supporting disabled applicants
The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.
There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.
If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.
Key dates
Application deadline: 26 October 2026 (23:59)
Assessment Centre: Week Commencing 2nd November
Anticipated start date: December 2026
Assessment centre will be held virtually via Microsoft Teams
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