Internal Communications Officer
Employer: QAA
Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK.
Working hours: Part time, 17.5 hours per week, flexible working available
Salary: £31,800 – 40,000 per annum, dependent upon knowledge, skills and experience, plus excellent benefits
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Company Description
This is an exciting time to join an organisation with an essential role in the UK’s tertiary education sector.
QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK.
We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications.
Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world's leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education.
We are a world-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement. We support universities and colleges in working with students and learners, governments, funders and regulatory bodies to evidence and enhance the excellent quality and high standards of the education they provide.
We are a remote first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.
Position
You’ll lead the design and delivery of engaging internal communications, that keep colleagues informed, inspired and connected to our values and strategic priorities. Working across teams, and with colleagues at all levels, you’ll manage our internal communication channels, support key projects, and contribute to a positive, collaborative culture.
Requirements
We’re looking for someone with experience in internal communications who has a talent and passion for creating clear, inclusive and engaging content. You’ll have a proactive, collaborative mindset and excellent interpersonal skills, with the ability to work effectively with colleagues at all levels. Strong organisational skills and attention to detail are essential, as is the confidence and ability to manage multiple projects and channels. Familiarity with managing internal communication channels and measuring their effectiveness is key, along with a flexible, solutions-oriented approach. Experience in supporting change and culture communications is desirable.
More information about this role can be found in the job description. If you would like more information in advance of applying, please contact careers@qaa.ac.uk
Other information
Are you passionate about creating engaging, clear, and effective internal communications? Do you excel in fostering a connected and informed workplace culture? Then apply to join our team as our Internal Communications Officer and help us shape and manage our internal communications, ensuring colleagues feel engaged, empowered, and aligned with our values and ways of working.
Position: Internal Communications Officer
Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK.
Job type: Part time (0.5FTE), permanent
Hours: 17.5 hours per week, flexible working available
Band: 4
Salary: £31,800 – 40,000 per annum, dependent upon knowledge, skills and experience, plus excellent benefits
The closing date for applications is Sunday 3 August 2025. If you are interested in the vacancy do not hesitate to apply; based on response rate and quality of applications, we may close this vacancy early.
To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience. Only applications which include a CV and a cover letter will be considered for the role.
QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.
We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please careers@qaa.ac.uk. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.
If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.
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