Insight and Evaluation Manager
Employer: The Access Project
Location: Based in UK (with some travel to London as required)
Working hours: Full time
Salary: £29,000 - £32,000 p.a., depending on experience (+ £3000 London weighting, if applicable)
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Job Location: Based in the UK (with some travel to London as required)
Interview date: week commencing 18th August
Start date: August – September (preferred)
About the role
The Access Project is an evidence-based, data driven organisation. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as assess the efficacy of our interventions on their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programmes, measure their progress through our bespoke university readiness framework, and track key outcomes such as their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how our activities affect student outcomes and publicise this impact externally. We are also developing our reporting and evaluation capabilities for other teams across the organisation, including sales and partnerships.
As part of the Strategy, Finance, and Operations Team, the Insight and Evaluation Manager will be responsible for ensuring all teams have the right data to deliver, monitor, and fund our programme in a timely and effective way. They will manage, analyse, interpret and present data, most of it recorded on Salesforce, in order to enhance the quality of delivery, maximise the achievement of outcomes by participants, and ensure that our programme is fully funded.
We are currently delivering an ambitious five-year growth plan, which will ensure that we can reach as many young people as possible with our programme. The Insight and Evaluation Manager will support this growth plan by ensuring that our data-related systems are efficient and scalable. They will work closely with the rest of the Technology and Insights team to help identify areas across the organisation that are in need of improvement, and work to develop an implement improvements in our data-related processes.
Role responsibilities
Data analysis, monitoring, and evaluation:
Ensure that data is available in the right format and at the right frequency to support decision making and allow for accurate reporting.
Support other teams to have the confidence and skills to effectively use our monitoring and reporting tools and processes for their specific needs.
Provide support throughout our annual internal evaluation processes which may include the preparation of large datasets, analysing this data, and presenting your findings to key internal and external stakeholders.
Prepare required datasets for external impact-related reporting. This includes tasks ranging from designing data collection processes, compiling the data, continuously adapting processes, and communicating effectively with all internal stakeholders.
Manage a part-time staff member supporting with data processing and reporting activities
Facilitate the use of data to guide tactical and strategic decision-making across
the organisation:
Contribute to defining the key questions for our performance management meetings; maintain and update the dashboards used in these fora.
Process and analyse data to derive useful insights about programme delivery, sales, and fundraising, and present your findings effectively to various stakeholders to inform strategic decision-making.
Ensure data is presented clearly, understood, and used effectively in decision-making across the organisation.
Delve deeper into programme data to understand and explain trends highlighted by staff, students, and school leaders.
Develop and maintain strong relationships across the organisation, to understand strategic reporting and insights needs, and communicate effectively with internal stakeholders.
Support systems development relating to data and reporting:
Identify required improvements to our data processes (e.g. processes for collecting/collating data, automation, etc), and project manage their implementation.
Make recommendations for changes to Salesforce and Moodle to improve our data collection and reporting processes, and support other members of the Technology and Insights team with reviewing options for developing these processes.
Provide guidance and advice on the implications of potential systems developments relating to data insights and reporting, supporting the Head of Technology and Insights in making decisions about which systems developments are optimal for monitoring and evaluation.
Maintain automated processes for data cleaning, processing, and spreadsheet creation using Power Query and Power Automate.
Person specification
Essential experience:
Experience processing, analysing, and visualising data.
Experience processing and analysing data in Excel and Power Query.
Desirable experience:
Knowledge and/or experience of impact evaluation.
Knowledge and/or experience of Salesforce.
Knowledge of data analysis-related languages such as Python, SQL/SOQL, R, DAX, or VBA.
Experience analysing and visualising data in Power BI or Tableau.
Experience in systems development, optimisation, or process automation or related tools such as Power Automate.
Skills and Competencies:Data analysis: Confidence organising and analysing data to identify key trends and derive insights to support decision making.
Data processing: Aptitude manipulating and cleaning data, including handling large data sets.
Data visualisation: Knowledge of how to present data visually in a way that makes insights and trends clear.
Strategic insights: Ability to give strategic advice on the basis of large amounts of information combined from a wide range of sources.
Communication: Ability to communicate complex information in a structured and clear manner.
Project management: Be comfortable coordinating cross-organisational projects and processes and getting buy-in from key internal and external stakeholders.
Systems development: Able to identify areas for improvement of core data-related systems and to improve or automate elements of processes that have become bottlenecks.
Personal Attributes:
Ability to manage time effectively and deliver to regular deadlines while working remotely.
Highly efficient and able to quickly perform administrative tasks
Excellent communication skills, especially when working with stakeholders who have a more limited understanding of data.
A collegiate, diplomatic and supportive approach to working with colleagues across the organisation.
Strong organisational skills and attention to detail.
Awareness of the responsibility to report any safeguarding or data protection concerns, taking safeguarding and data protection seriously as part of your everyday role.
Passionate about educational equality and social mobility.
Strong alignment with The Access Project's values of Empowerment, Courage, Impact, Inclusion, and Ownership.
Ability to work collaboratively and cross-functionally within a diverse team.
A high degree of personal initiative and comfort independently learning new technical skills.
Benefits
25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Cyclescheme loans
Paid wellbeing day
2 paid Volunteering Days
Employer’s pensions contributions (3%)
CPD options in line with L&D programme
Staff Mentoring scheme
The Access Project welcomes requests for flexible working, subject to organisational needs
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the Person Specification.
Proof of qualification is required before the appointment is confirmed.
Contact Information
Please direct any queries to our email via: info@theaccessproject.org.uk
For further information about The Access Project, please see our website via:
www.theaccessproject.org.uk or contact The Access Project on 020 4513 5999.
Applications require an up to date CV. Please ensure that you complete all of the questions in the application form to enable us to shortlist your application for an interview, otherwise it will be disqualified automatically. Resumes and CVs alone will not be considered.
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