Infrastructure Analyst

Employer: Lifeways Group 

Location: Remote, UK

Salary: Up to £37 500

  • We’re looking for a hands-on Infrastructure Analyst with proven experience across Azure and Microsoft 365 (Intune & Entra) to join our IT team.

    This is a technical support role, focused on resolving issues, maintaining systems, and supporting a modern hybrid environment. It’s best suited to someone with solid foundational experience who is continuing to build their expertise — not someone operating at an architectural or strategic level.

    Job Description

     

    🔧 Essential Experience (Applications will be screened against this)

    • Experience working in a 2nd/3rd line infrastructure support role

    • Hands-on administration of Azure (VMs, networking, identity)

    • Experience with Microsoft 365, including Intune and Entra (Azure AD)

    • Strong understanding of Windows Server and Active Directory

    • Ability to troubleshoot technical issues independently in a structured, logical way

    • Comfortable explaining real examples of issues you’ve diagnosed and resolved

    🌐 Nice to Have

    • Exposure to networking technologies (VPNs, firewalls, routing, switching)

    • Any Cisco experience or certifications

    • Scripting or automation (PowerShell)

    💡 What You’ll Be Doing

    • Acting as a technical escalation point for infrastructure issues

    • Supporting Azure and M365 (Intune & Entra) environments

    • Troubleshooting across systems, cloud services, and basic networking

    • Contributing to system stability, security, and incremental improvements

    🎯 What We’re Looking For

    • Someone with a few years’ experience in IT who has built practical, hands-on skills

    • genuine problem solver who can clearly explain their thought process

    • A candidate who is keen to learn and develop, particularly in Azure and networking

    • Someone who is honest and accurate about their experience

    Why Join Lifeways?

    • Remote-first, flexible working

    • Supportive team environment with opportunity to grow your technical skills

    • Exposure to a modern, cloud-focused infrastructure

    • Work that supports meaningful services across the UK

    Apply Now

    If you have real, hands-on experience with Azure and M365 (Intune & Entra) and enjoy solving technical problems, we’d love to hear from you.

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