Individual Giving Officer
Employer: Help for Heroes
Location: Remote with requirement of occasional UK travel for team meetings
Temporary: 12 months fixed-term contract
Working hours: Full time, 35 hours per week
Salary: £30,255 - £37,732 per annum
Closing date: 26th October 2025
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The Vacancy
About the Role
We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.
As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.
You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.
About You
You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.
You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.
We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.
Please see the Job Description below for more detail about this exciting role.
The detail
Hours: 35 hours per week
Contract: 12 months fixed-term contract
Closing Date: 26th October 2025
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
About Us
Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.
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