Housing Officer (Bournemouth)
Recruitment Agency: New Appointments Group
Location: This exciting opportunity is for someone who is ideally based to be able to cover the area of Bournemouth and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users.
Working hours: Full-Time | Permanent
Salary: £28,000 - 35,000pa + Excellent Benefits Package
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Housing Officer - working in the Bournemouth area
£28,000 - 35,000pa + Excellent Benefits Package
Full-Time | PermanentWe are currently seeking a dedicated and proactive Housing Officer to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally.
This exciting opportunity is for someone who is ideally based to be able to cover the area of Bournemouth and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users.
About the Role
As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting.
Key Responsibilities
Deliver high-quality housing management and tenancy support to a defined group of service users
Conduct property visits and ensure housing standards are maintained
Resolve tenancy issues, including complaints, breaches, or anti-social behaviour
Liaise with local authorities, support agencies, and landlords
Maintain accurate records and reporting in line with company procedures
Work independently to manage your diary, appointments, and caseload effectively
What We're Looking For
Previous experience in a Housing Officer or similar support-focused role is essential
Strong communication, problem-solving, and organisational skills
Ability to work remotely with minimal supervision
A full UK Driving Licence is essential (DVLA checks will be conducted)
The successful applicant will be subject to enhanced DBS checks
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
Benefits Package
33 days annual leave (including bank holidays)
Life cover (2x basic salary)
Westfield Health membership - cashback on health services and discounts for retailers and gyms
Laptop, phone, and any other required equipment provided
Mileage expenses - claimable from home
6-month probationary period
Employer pension contributions (4% employer, 4% employee)
Referral bonus scheme
Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
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