Head of Services and Support

Employer: Bowel Cancer UK

Location: You can work at home, in our Hub in London, or a mixture of both and can also request flexible working hours.

Working hours: 35 per week

Salary: £49,749 + 2,000 London Weighting (If Applicable) 

Closing date: 15/12/2025

  • Job reference: 000065

    Salary: 49,749 + 2,000 London Weighting (If Applicable)

    Closing date: 15/12/2025

    Department: Services - Directorate

    Location: Home Based

    Employment type: Permanent

    Directorate: Services

    Hours Per Week: 35

    Closing date: 15/12/2025

    About Us

    Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

    We currently have around 95 staff based in England, Wales, Scotland, and Northern Ireland.

    Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

    Safeguarding

    Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

    Successful candidates may be subject to a satisfactory, basic or enhanced disclosure from the Disclosure and Barring Service (DBS - UK), (PVG - Scotland), or Access (NI) dependent upon the role. There is not cost to you and will be processed on your behalf.

    Job summary

    The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.

    The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:

    • Drive innovation in patient support.

    • Expand our reach and accessibility to ensure no one faces bowel cancer alone.

    • Build strong partnerships with stakeholders.

    • Champion technology and digital solutions to enhance service delivery.

    You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.

    Applications will be reviewed and interviews conducted on a rolling basis.

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