Head of IT Operations & Infrastructure
Employer: SCL Group
Location: Remote, ability to travel to delivery sites nationwide as required.
Working hours: Full-time
Salary: Not listed
Closing date: 30/04/2026
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We believe that everyone owns potential; it’s inside us all waiting to be discovered.
We are a post-16 further education provider delivering high-quality education, inspired through sport.
With over 20 years’ experience in the industry, we have evolved to become the home of sports education for 16-18-year-olds. We are on a journey to set the standard for sports education that truly inspires young people to succeed and helps current and future generations of sports professionals to unlock their potential.
We are proud to teach, motivate and develop more than 3,000 learners in real sports environments every year nationwide helping them on their journey to the next steps in their career.
Main Purpose of Position
Provide management and support for the organisation's IT infrastructure and operations across SCL Group and its component organisations. This includes overseeing vendor relationships and contracts, ensuring smooth IT operations and service delivery, managing the IT budget effectively, procuring and handling IT resources and logistics, managing IT assets, providing IT support services to users, and successfully implementing IT projects. The overall goal is to optimise IT performance, minimise downtime, and meet the organisation's technological needs and objectives.
Key Responsibilities and Duties
Vendor Management and Contract Administration: The Head of IT Operations & Infrastructure is responsible for managing relationships with IT vendors and Managed Service Providers, ensuring that contracts are properly administered. This involves negotiating contracts, monitoring vendor performance, and resolving any issues that arise.
IT Operations and Service Delivery: The Head of IT Operations & Infrastructure oversees the day-to-day operations of the IT department, ensuring that systems and networks are running smoothly. They are responsible for maintaining high levels of service delivery to meet the needs of the organisation.
IT Budget Management: Managing the IT budget is an essential responsibility of The Head of IT Operations & Infrastructure. They collaborate with key stakeholders to develop and monitor the IT budget, ensuring that resources are allocated effectively and efficiently.
IT Procurement & Logistics: The Head of IT Operations & Infrastructure is involved in the procurement of hardware, software, and other IT equipment. They assess technology needs, research vendors, and make informed decisions regarding purchases. They also manage the logistics of acquiring and deploying IT assets.
IT Asset Management: It is the responsibility of The Head of IT Operations & Infrastructure to track and manage IT assets throughout their lifecycle. This includes maintaining an inventory of hardware and software, conducting audits, and ensuring compliance with licensing agreements.
IT Support: The Head of IT Operations & Infrastructure oversees the IT support function, ensuring that end-users receive timely and effective technical assistance. They establish support procedures, manage the help desk, and coordinate with other teams/parties to resolve user issues.
IT Project Implementation: The Head of IT Operations & Infrastructure plays a crucial role in the implementation of IT projects. They collaborate with project managers, define project scope and timelines, allocate resources, and monitor progress to ensure successful project completion.
Delivery Site Management: The Head of IT Operations & Infrastructure will be responsible for ensuring site infrastructure is both functional and fit for purpose.
Cyber Essentials Accreditation: The Head of IT Operations & Infrastructure will take responsibility for maintaining SCL’s CE+ accreditation.
The safety and welfare of children is paramount to SCL, all applicants will be subject to thorough background checks to ensure their suitability to work with children. These will include, but are not limited to, reference checks, police checks, DBS checks and qualification checks.
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