Head of Calculations - Technical

Employer: Capita 

Location: Work From Home

Working hours: Full Time

Salary: Not listed

  • Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes.

    The Pensions Calculations Lead is a specialist role providing senior technical leadership in the design, solutioning and delivery of complex pension benefit calculations within large-scale programmes of work supporting the implementation of and change for complex pension schemes. The role operates as a senior calculation authority within the implementation and calculation teams, owning complex calculation problem-solving, specification, testing and assurance across major projects, and influencing outcomes through deep technical expertise rather than formal authority.

    Job title:

    Head of Calculations - Technical

    Job Description:

    Key Accountabilities

    • Act as a senior SME for complex UK pension benefit calculations, providing authoritative interpretation of scheme rules, discretionary practices and legislation.

    • Design and recommend robust calculation methodologies for complex, ambiguous or high-risk benefit scenarios.

    • Lead the calculation-focused solutioning and delivery of defined workstreams within large-scale programmes, including transitions, migrations, remedy and benefit correction exercises.

    • Lead or assure the production of clear, testable calculation specifications and define appropriate testing strategies.

    • Provide senior assurance of calculation outputs, defect resolution and reconciliation activities, including workstream-level sign-off in line with governance frameworks.

    • Identify and manage calculation-related risks, assumptions and dependencies, escalating where decisions exceed agreed authority.

    • Define calculation-critical data requirements and work with data specialists to ensure data supports accurate benefit calculation.

    • Ensure calculation solutions are operable within the target administration platform and operating model.

    • Act as a trusted calculation advisor to delivery leadership, clients and internal stakeholders, clearly explaining complex issues to non-technical audiences.

    • Contribute expert calculation input to discovery, feasibility and bid solution design activities under Director oversight.

    Skills and Experience

    Essential:

    • Deep practitioner-level expertise in UK pension benefit calculations.

    • Proven experience delivering complex calculation solutions in large-scale or high-risk environments.

    • Strong understanding of scheme rules, legislative interpretation and historical benefit complexity.

    • Experience leading calculation specification, testing and assurance with minimal supervision.

    Desirable:

    • Experience of rectification or large-scale benefit correction programmes.

    • Exposure to calculation engines, automation or rule-based calculation tooling.

    • Experience supporting transitions, migrations or complex implementation programmes.

    Personal Attributes:

    • Highly analytical with strong professional judgement.

    • Comfortable operating in ambiguity and complexity.

    • Credible advisor to senior stakeholders through expertise.

    • Collaborative, pragmatic and delivery-focused.

    • Willing to challenge constructively to protect calculation integrity.

    About Capita Pension Solutions

    Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications—combining expertise with technology to meet our clients’ evolving needs.

    What’s in it for you?

    • 💻 Remote working  – work from wherever you’re happiest in the UK

    • 💰 Competitive salary

    • 🌴 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period

    • ❤️ Paid volunteering day with a charity of your choice

    • 🍼 Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave

    • 🚴‍♀️ Cycle2Work scheme, pension, life assurance, and more

    🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

    What we hope you’ll do next

    Select Apply now to complete our short application and tell us more about you.

    We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.

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