Estates Assistant

Employer: Cats Protection

Location: Remote with occasional travel

Working hours: 35 hours per week, Mon-Fri. Flexible working and job share options available

Salary: Up to £30,809.83 per year

Closing date: Thursday, November 20, 2025

  • We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

    Will you join us and make life better for cats?

    Responsibilities of our Estates Assistant:

    - Front-line connection for Cats Protection premises, managing reactive and planned property repair and maintenance requests to support Surveyors in the delivery of the estate portfolio

    - Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines.

    - Flexible cover for the Estates and Construction Coordinator and administrative support to the wider senior Estates and Construction team

    - Follow clear and consistent processes and create and manage accurate records in asset registers, filing systems and databases such as Terrier and SharePoint

    - Prepare and enhance reports to support the Surveyors and Contracts and Database Manager to administer contracts and service delivery to meet team objectives

    - Assist with the production of registers and reports, including proposal, compliance and expenditure reports

    - Raising Purchase Orders and processing invoices

    About the Estates and Construction team:

    - We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.

    - The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships.

    What we’re looking for in our Estates Assistant:

    - Previous administration experience working within an estate management setting

    - Experience liaising with internal and external stakeholders

    - Confident creating spreadsheets, action plans and drafting documents

    - Highly professional customer service experience

    - Confident communicator with prioritisation and organisational skills, ability to work on initiative

    - Strong Microsoft Office skills, particularly in Excel and Outlook

    What we can offer you:

    - range of health benefits

    - 26 days’ annual leave plus bank holidays, increasing with length of service

    - Salary Finance, which empowers you to take control of your financial wellbeing

    - and much more.

    Application closing date: 20th November 2025

    Virtual interview date: w/c 8th December 2025

    Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

    If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

    If successful, your recruitment journey will include:

    1. anonymised application form

    2. video screening

    3. virtual interview

    Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

    Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

    We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

    Redacted CVs may be accepted by exception.

    We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

    There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

    Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

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