Education Welfare Officer (Wolverhampton)
Employer: City of Wolverhampton Council
Location: Flexible: 1 day office based, with home and field based working.
Working hours: 37 Hours per week
2 posts Full-time permanent
1 post Term-Time Only (Salary pro-rata)
Salary: £30,024 - £33,699 (Grade 5)
Closing date: 21/04/2026
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Education Welfare Officer
Salary - £30,024 - £33,699 (Grade 5)
Hours - 37 Hours per week
2 posts Full-time permanent
1 post Term-Time Only (Salary pro-rata)
Work Style - ( e.g - Flexible: 1 day office based, with home and field based working.
An exciting opportunity has arisen to join the City of Wolverhampton’s Attendance Service, as an Education Welfare Officer.
The Attendance Service works alongside schools and families to encourage the education engagement of young people within Wolverhampton, to ensure positive outcomes for all.
We are looking for an experienced and proactive individual to join and enhance the Attendance Team. The postholder will support our traded attendance offer to schools, to ensure duties around attendance are carried out effectively. This is an exciting post which will require the successful candidate to work collaboratively with families, schools and partner agencies in ensuring all young people are receiving a suitable education.
The Attendance Team is part of Wolverhampton's SEND and Inclusion service, which includes the Educational Psychology Service, SEN Early Identification and Support team and Inclusion team. This is a forward-thinking service which places best outcomes for children and young people at the heart of all we do.
Key Requirements
The postholder will:
Be self-motivated and be able to demonstrate an ability to work on their own initiative as part of a fast-moving team, within statutory frameworks.
Have experience and knowledge of legal processes and relevant legislation relating to school attendance, children missing education and children not in full-time education.
Be able to demonstrate their understanding and application of guidance regarding school attendance, children missing education and children not in full-time education.
Have the ability to develop excellent working relationships with Schools, families and partner agencies
Be able to work independently as well as part of a team.
Have demonstrable ability to provide support and challenge where needed.
We are a values-led service, committed to being child-centred, inclusive, collaborative, and solution-focused. If you share our commitment to promoting equality and improving outcomes for children and young people, we would love to hear from you.
DBS check will be required for this role.
Interviews will take place on Thursday 30 April 2026. Please note, you will be required to complete a task as part of the interview process.
For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.
Should you wish to discuss this opportunity further, please contact Sarah Flanagan, Attendance Manager: sarah.flanagan@wolverhampton.gov.uk
NJC Pay Award for 2026 / 2027:
The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.
Our working arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
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