Technical Support Representative*
Recruitment Agency: Dupen Ltd
Location: Fully remote (you can work from home),
Working hours: Monday to Friday, 37.5hrs (1hr lunch): 08:30 – 17:00hrs.
Salary: £26,000 - £27,000 per annum
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Fully remote helpdesk technical support position. Do you have a genuine passion for Electronics, Technology and IT? Do you have a good understanding of electrical components and circuits, and enjoy diagnosing and fixing problems with electrical or electro-mechanical devices? An interest in 3D printing perhaps?
If you enjoy getting to the bottom of technical problems, finding solutions and helping people along the way, we’d love to hear from you!
Technical Support Representative – the role:
Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), helpdesk / ‘service desk’ position providing support to clients who are using my customer’s systems - advanced 2D and 3D imaging devices, together with an element of IT support surrounding these networked machines.
It’s a permanent career opportunity: a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit.
Hours: Monday to Friday, 37.5hrs (1hr lunch): 08:30 – 17:00hrs.
They have a great management team in place and the team itself is positive and collaborative.
Technical Support Representative – the person:
Full and ongoing training will be given, but the client does seek a strong base level of electronics / hardware experience coupled with the IT knowledge and strong customer skills.
In summary: a fantastic opportunity to join this hugely successful global systems company, working in a highly collaborative and supportive environment, offer a rewarding long-term career path.
Benefits: 25 days holiday, pension scheme, life insurance and health-related benefits. Services advertised by Dupen are those of an Agency.
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