Data Team Administrator

Employer: The Forward Trust

Location: Remote with occasional travel

Working hours: Full time

Salary: £22,932 Plus Benefits Pro Rata

Closing date: 8 July 2025

• Job description

  • About The Role

  • The Data Team Administrator is responsible for providing a comprehensive business administration service to support the Data & Performance Team across multiple contracts.

    You will be responsible for supporting Data Managers with administrative tasks, data validation checks and diary/rota management.

    The purpose of this post is to ensure the smooth administration of the team, encompassing some secretarial duties, data validations, time management and monitoring systems.

    The post holder should be prepared to work under remote management and have the ability to work under their own initiative for protracted periods of time.

    Roles Responsibilities

    Please see below the accountabilities of the role

    Strategy

    • Provide comprehensive administration support for the Data & Performance Team.

    • Data entry, collation and validation.

    • Use of initiative to ensure all administration systems and processes are effective.

    • Build strong relationships with, and makes full use of the support offered by line management, staff in services and head-office functions

    Service Delivery

    • Be the nominated Single Point of Contact (SPOC) for the Data & Performance Team.

    Performance Management 

    • Work with Microsoft Excel, Word, Outlook, internal case management systems/software and external systems as required.

    • Be responsible for dealing with enquiries as appropriate. Using own initiative when dealing with a range of subjects in a courteous and efficient manner, whether in person, writing or telephone, always taking client confidentiality into consideration.

    • Assist with filing and management of archiving of important records and documents.

    • Co-ordinate and liaise all relevant communications between Head Office, Data and Performance Team and Services.

    • Take minutes in a range of meetings and ensure they are organised and the correct attendees are invited.

    • Liaison, where appropriate, with relevant departments, including clinical partners.

    • Order adequate supplies of stationery and other office consumables. Investigate and pursue quotations for management attention. Order individual non-stock items ensuring that Forward standards and guidance are strictly adhered to.

    • Engage positively in team meetings and supervision sessions as required.

    • Occasional travel to meetings

    • Maintain confidentiality and data protection principles.

    Departmental Management 

    • Support the Data & Performance Team by ensuring all tasks are covered and undertaken to a high standard.

    Administration

    • Maintenance of some excel databases. Keep the database up to date and input all necessary records for the benefit of monitoring purposes and, where required, provide monitoring figures.

    • Provide administrative support to the Head of Data and Performance and Data Control Managers.

    Systems and Policy

    • Work towards Forward’s mission and values within current policies and good practice

    • Work within any joint working policies frame-work.

    • Please be aware our roles are not subject to any form of visa sponsorship. We kindly ask that candidates declare any current visa arrangements at application stage. 

    The Ideal Candidate

    Please see below a list of skills and experience needed for this role.

    • An intermediate to advanced certification or demonstrable experience in Microsoft packages.

    • A minimum of one years’ experience of providing administrative support within a large team, demonstrating ability to work in a pressured environment.

    • Experience of accurately collating statistical information, with an attention to detail and report writing.

    • Experience of developing, implementing or maintaining large databases and managing administrative tasks associated with them.

    • Excellent organisational skills.

    • Ability to effectively manage a varied workload whilst working to deadlines and targets.

    • Excellent written and verbal communication skills, with the ability to deal with people of all levels and to work on own initiative in preparing correspondence.

    • Willingness to develop an understanding of the aims of Forward and support the organisations ethos.

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
    
    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

    • Flexible working

    • Training and development opportunities

    • Simply Health Cashback Scheme (optional)

    • Season Ticket Loan Scheme 

    • Cycle to work scheme

    • Crisis Loan Scheme

    • Electric Car Scheme

    • 3 x Wellbeing Days (pro rata'd for part time employees)

    • Access to Blue Light Card

    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 

    • Death in Service Payment (2x annual salary) 

    • Critical Illness Insurance (subject to qualifying criteria)

    Diversity at Forward Trust

    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
    
    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    
    Employee Screening and Eligibility to Work

    We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
    
    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.