Council Tax Recovery Officer*

Recruitment Agency: Hays Specialist Recruitment Limited

Location: Remote working (just collection of the equipment from Watford on the first day)  

Temporary:  3-month initial contract with potential to be extended

Working hours: full-time  

Salary: £24 - £29 per hour

• Job description

  Council Tax Recovery Officer

  Negotiable Rates

  3-month initial contract with potential to be extended

  Remote working (just collection of the equipment on the first day)

  
  My client based in Hertfordshire is looking for a Council Tax Recovery Officer to join the team and be dedicated to recovering council tax specifically on council tax 14 day lists. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers.

  • Proactively trace debtors to establish current addresses and secure repayment.

  • Administer and maintain accounts with accuracy and attention to detail.

  • Negotiate realistic and sustainable payment arrangements in line with council policies.

  • Ensure all actions comply with relevant legislation, council procedures, and data protection standards.

  • Update system records to reflect factual and current information.

  • Collaborate with colleagues to reduce overall debt owed to the council.

  • Signpost vulnerable or struggling debtors to appropriate debt advice and support services.

  
  The role is fully remote, you would just need to collect the equipment on the first day. I am looking for someone that has used Academy and has experience of recovering overpaid housing benefits.

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