Communications and Media Manager
Employer: National Youth Agency
Location: Home-based with occasional travel for meetings, events, team residentials and conferences.
Working hours: Full-time – 37 hours per week
Salary: £37,080 – £41,200 per annum dependent on experience and qualifications
Closing date: 23:59 Monday 3rd August 2026 however we reserve the right to close applications early
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What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
The Communications and Media Manager will lead clear, effective and impactful communications that raise NYA’s profile, strengthen its reputation and support organisational priorities. The postholder will develop compelling messages, manage proactive and responsive media activity, and translate complex policy, research and practice into accessible communications, supporting campaigns, launches and stakeholder engagement including Youth Work Week and youth voice activity.
Key Responsibilities
As our Communications & Media Manager, you will:
Plan and deliver communications activity around launches, research reports, policy activity, events and wider external moments, ensuring plans are fully scoped and uploaded to the NYA’s project management system with impact measured using appropriate metrics across digital, social and traditional media.
Lead the delivery of an ambitious and creative media strategy, identifying opportunities, building relationships with journalists and commentators and identifying thought leadership opportunities.
Work with senior leaders, spokespeople and subject experts to develop clear, accurate and consistent messaging on key issues, announcements and organisational priorities.
Work with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
Maintain strong stakeholder communications, including building and maintaining contact databases, distribution lists and audience segmentation.
Provide communications advice and support to colleagues across the organisation, helping them communicate complex work clearly and confidently.
Manage, support and develop direct reports, providing day-to-day guidance, feedback and oversight.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA is a mission-first, values-led organisation where our teams collaborate towards the same shared purpose of enabling more people to deliver great youth work.
NYA offers a supportive culture and a flexible working approach which encourages our team to balance professional responsibilities with their personal life.
We are a remote-based team, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team and we meet up 2-3 times per year for Team residentials.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Important note: Please be aware that we will close this vacancy early once we receive a sufficient number of suitable applications.
We therefore strongly encourage you to submit your application as soon as possible and not to wait until the closing date. If you find the role has closed early, we are unable to accept any further applications via email and we will not respond to these requests.
Please apply by completing this application form which will ask you to:
Answer several questions to help highlight your suitability for the role and how you meet the requirements in the ‘About You’ section in the candidate pack. Please note that these questions must be answered as the hiring panel will not have access to your CV until interview stage.
Upload a CV outlining your career history, roles, responsibilities and achievements. We anonymise applications so hiring managers will not see this until interview stage.
Complete a diversity monitoring – This is optional and anonymous so your data will at no time be connected to you or your application.
Closing date: 23:59 Monday 3rd August 2026 however we reserve the right to close applications early.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
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