Employer: Steps Charity
Location: Home working/Remote
Working hours: 21 hours per week
Salary: £30,000-£32,000 FTE (pro rata)
Closing date: 30th November 2026
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Location: Home-based/Remote
Hours: 21 hours per week
Wage: £30,000-£32,000 FTE (pro rata)
Contract: PermanentHelp us connect, inform and inspire
Are you a creative communicator who wants to make a real difference?
Steps Charity supports children, adults and families affected by lower limb conditions. We provide information, support and opportunities for people to connect, helping them navigate challenges and improve quality of life.
We’re looking for a passionate and proactive Communications & Engagement Officer to lead our digital communications, grow our online engagement, and help ensure that people who need our support can find it. This is an exciting opportunity to shape the charity’s digital presence while helping us build stronger connections with beneficiaries, supporters, healthcare professionals and partners.
About the Role
Reporting to the CEO, you will be responsible for managing and developing our communications and engagement activities across a range of digital platforms. You’ll create compelling content, tell impactful stories, promote our services and campaigns, and help strengthen relationships with our growing community.
Key responsibilities include:
Managing and developing the charity’s website and digital content.
Creating engaging social media content and campaigns.
Producing newsletters and supporter communications.
Developing beneficiary and supporter stories that demonstrate impact.
Promoting fundraising activities, awareness campaigns and events.
Supporting the growth of online peer support opportunities.
Managing and developing CRM data and targeted communications.
Assist with monitoring communication activity and evaluating its effectiveness.
About You
We’re looking for someone who combines creativity with strong organisational skills and a genuine commitment to improving the lives of others.
You will have:
Experience managing website content and social media channels
Excellent writing, storytelling and communication skills
Experience creating newsletters, marketing materials or supporter communications
Experience using CRM systems and email marketing platforms such as Mailchimp
Strong digital communications knowledge and audience engagement skills
Confidence in analysing data and measuring communication impact
Experience using Canva or similar design software
The ability to work independently and manage competing prioritiesWhy Join Steps?
At Steps, you’ll be joining a small, dedicated team making a big difference. You’ll have the opportunity to shape communications strategy, develop innovative engagement approaches, and help ensure that more people affected by lower limb conditions receive the information and support they need.
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