Business Product Officer
Employer: Marie Curie
Location: Home based - with occasional travel required as part of the role.
Working hours: Full Time - 35 hours per week
Salary: 28,274 - £31,415
Closing date: 2nd November 2026
-
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience
Job Description
We are recruiting a proactive and knowledgeable Business Product Support Officer to help us get the very best from Optima and our wider workforce systems
This is an exciting opportunity to combine your systems expertise, problem-solving skills and customer focus in a role that supports colleagues across Marie Curie and helps improve the way our frontline services are managed and delivered.
Working closely with the Business Product Lead, you’ll support the day-to-day administration, development and continuous improvement of Optima. You’ll maintain accurate data, manage user access, resolve system queries, produce meaningful reports and help teams adopt effective rostering practices.
What you’ll do
Maintain Optima data, organisational structures, working patterns and system configuration.
Manage user accounts and access levels while ensuring information governance requirements are followed.
Support daily ESR interface processes and help maintain accurate starter, leaver and employee information.
Respond to user queries, investigate technical issues and work with IT or software suppliers where needed.
Produce and analyse regular and ad hoc reports, audits and workforce KPIs.
Support system upgrades, regression testing and the implementation of new units or working practices.
Create clear guidance and training materials, working with local champions to build user confidence.
Promote consistent, effective rostering practice across the organisation.
What we’re looking for:
Strong technical knowledge of Optima and experience as a key or senior systems user.
Experience supporting the implementation or ongoing development of IT solutions.
A strong understanding of data quality, system administration and good application support practice.
The ability to understand complex processes, solve problems and make confident decisions within your area of responsibility.
Excellent written and verbal communication skills, with a helpful and customer-focused approach.
Strong organisation skills and the ability to manage competing priorities and deadlines.
Confidence working with stakeholders across operations, HR, payroll, IT and clinical teams.
Good working knowledge of Microsoft Office applications.
To view the job description, please click here
What’s in it for me?
Salary: MCJES D – 28,274 - £31,415
Hours: Full Time - 35 hours per week
Contract: Type: Permanent
Based: Home based - with occasional travel required as part of the role.
Benefits You’ll Love
Annual leave allowance 25 days plus 8 public holidays (pro rata)
Competitive Policy for parental/sick Leave
Continuous Professional development
Industry leading training programmes
Season ticket loan for travelling to and from work
Defined contribution schemes for Pension
Marie Curie Group Personal Pension Scheme
Loan schemes for bikes; computers and satellite navigation systems
Introduce a friend scheme
Help with eyecare cost
Entitled to Marie Curie Blue Light Card
Entitled to Benefit-Hub Discount Scheme
15% staff discount in all Marie Curie Shops
Life assurance – for all employees
Application Process
Closing date: 2nd November 2026
Interview date: W/C 9th November 2026
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Additional Information
This role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The Work From Home Hub is dedicated to finding and sharing remote and hybrid job opportunities across the UK. The content available on theworkfromhomehub.co.uk is intended for general informational purposes only. While we strive to ensure the information provided is accurate and reliable, we make no guarantees or warranties, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information presented on our site.
Join our Substack and get practical job‑search support including: weekly Q&A, 70+ guides, flexible income ideas, weekly calls, monthly camera‑confidence sessions, expert insights, and behind‑the‑scenes updates.
£5 per month, no long‑term commitment. Come, take what you need and leave whenever it stops helping.
This page may contain adverts for products and services tailored to those seeking homebased roles or already working remotely. These adverts help The Work From Home Hub source and share more job opportunities to our community. Support our mission - become a partner today.