Assistant Director of Operations
Employer: National Autistic Society
Location: This is a remote role
Working hours: This advert is for a full-time position at 35 Hours per week.
Salary: £80,780 per annum
Closing date: 26 February, 2026
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The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks.
Join Us as an Assistant Director of Operations
The National Autistic Society helps create a world that works for autistic people, and we have a rewarding opportunity for a an Assistant Director of Operations within our Adult Services directorate. If you share our values and want to make a difference, we’d love to hear from you.About the Team
You’ll join a highly collaborative senior leadership team working closely with the Managing Director of Adult Services to shape strategic direction and ensure aligned, high‑quality delivery across the organisation.
The role partners with regional Heads of Adult Services, Business & Commercial Development, Finance, HR, Safeguarding, Assurance and Compliance colleagues to drive operational performance and strengthen regulatory and commercial outcomes. The team also maintains strong external relationships with regulators and local authorities, ensuring lived experience and sector insight shape ongoing service development.About the Role
The Assistant Director of Operations is a senior strategic leader responsible for ensuring high‑quality, financially sustainable delivery across 49 services in England, Wales, Scotland and Northern Ireland.
You will drive transformation across culture, digital capability, regulatory performance and workforce leadership, whilst acting as a trusted deputy to the Managing Director.
The role carries major commercial responsibility, strengthening financial performance, improving occupancy, and ensuring services remain competitive and aligned to commissioning needs.What You’ll Do
Lead the delivery of the Adult Services Strategy, transforming culture, service models, digital capability and regulatory performance across all regions.
Provide visible senior leadership and oversight to regional Heads of Adult Services, ensuring consistent performance and inspection readiness.
Strengthen financial sustainability by improving occupancy, managing budgets, reducing voids and ensuring services are commercially competitive.
What We’re Looking For
Significant senior leadership experience in adult social care or specialist support services, including managing multi‑site operations and regulated environments.
Strong understanding of UK regulatory frameworks, safeguarding, risk management, financial governance and quality assurance.
A values‑led, resilient leader able to inspire teams and drive cultural and operational improvement.
Click here for the Job Description
This advert is for a full-time position at 35 Hours per week. The role is remote.
What we can offer you
Pension – Auto-enrolled pension scheme.
Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
Training – Great induction and training, including autism training.
Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
Healthcare – Cash plan for permanent staff.
Life Assurance – 2x your base salary.
Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
Support – 24-hour Employee Assistance Programme and counselling.
Mindfulness – Free Headspace app for you and up to 3 family/friends.
Blue Light Card – Eligibility for discounts.
Refer a Friend – Get £200 when you refer someone.
About our application process
When you write your supporting statement:
Look at the job description and person specification.
Tell us how your skills and experience match the role.
Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults at the National Autistic Society, all staff are required to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
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