Bilingual Communications Officer (Wales)
Employer: Play Wales
Location: Primarily home-based, with some office-based working and travel throughout Wales required
Working hours: 22.5 to 37 hours per week. To be agreed with successful candidate
Salary: £21,473 - £35,312 (depending on agreed upon hours) NJC 24-27
Closing date: 9:00am 14 September 2026
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Job description
Communications are central to delivering Play Wales’ vision and mission. This role supports how we communicate with our audiences and helps ensure our work is visible, accessible and engaging. The Communications Officer makes a key contribution to the planning, delivery and evaluation of high-quality communications activity, working closely with colleagues across the organisation.
The successful candidate will be a fluent Welsh speaker with experience in communications and event coordination, and a strong commitment to inclusive, accessible and bilingual practice.
Duties
• Create clear, engaging and up-to-date bilingual written content for Play Wales’ websites.
• Manage day-to-day website updates using an open-source content management system.
• Contribute to the monitoring, evaluation and ongoing development of the Play Wales
information service.
• Coordinate bilingual written and image-based content across social media platforms to reach and engage key audiences.
• Coordinate e-marketing activity to promote Play Wales publications, services and events.
• Compile and distribute the Play Wales monthly e-bulletin.
• Design resources using existing templates.
• Support the distribution of Play Wales resources.
• Support the commissioning of work, and liaising with external suppliers, including web, design, print and translation services.
• Work with colleagues to agree event content, objectives and delivery approaches.
• Coordinate the administrative, logistical and technical aspects of online and in-person events.
• Identify and liaise with venues, suppliers and event partners in collaboration with the Operations Manager.
• Work closely with the Communications Manager to promote events effectively.
• Support the preparation of event materials and resources.
Person specification
Essential
• Excellent verbal and written communication skills in Welsh and English.
• At least two years’ experience in a bilingual communications-focused role.
• Proven ability to write for a range of audiences in Welsh and English.
• Experience of writing for websites and social media channels.
• Experience of working with website content management systems.
• Experience of using e-marketing platforms such as Mailchimp.
• Ability to translate short pieces of text accurately between Welsh and English.
• Experience of using social media platforms such as Facebook, LinkedIn and Instagram.
• Understanding of event planning and delivery processes, including online platforms such as Microsoft Teams and Zoom.
• Excellent attention to detail and strong proofreading skills.
• Strong organisational skills and the ability to manage competing priorities.
• Ability to work independently and to deadlines.
• Ability to research, gather and process information effectively.
• A collaborative and flexible approach to teamwork.
• Willingness to work flexibly and travel across Wales as and when required.
Desirable
• A degree or equivalent qualification in a relevant subject.
• Experience of using Adobe InDesign.
• Resident in Wales.
• Experience or aptitude in visual communication, including asset creation.
• Experience of creating short video content.
• An understanding of data protection and privacy requirements.
Terms and conditions
This post is primarily home-based, with some office-based working and travel throughout Wales required.
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