Apprentice Engagement Coordinator
Employer: Canal & River Trust
Location: This is home-based with an assigned local hub for collaborative working. You should feel comfortable working independently for the majority of the week, with support available when needed. Relevant hubs: Crickhowell, Kirklees, London, Burnley, Leicester
Working hours: 37 hour working pattern, typically Monday to Friday
Salary: £22,095
Closing date: Thursday, 19 March 2026 at 00:59
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About the Trust
We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?
Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.
Join Our Team: Apprentice Engagement Coordinator (Torfaen)
Navigate your future and lock in your career as we keep our canals open and alive.
Our apprenticeship programmes help preserve essential skills and develop tomorrow’s experts. We welcome new talent with fresh ideas and in return offer real responsibility, structured learning, and long‑term progression.
Working Hours & Location
This role follows a 37 hour working pattern, typically Monday to Friday, but as it's an engagement role, there will be some weekend and evening working to facilitate interaction with communities.
The role is home-based with an assigned local hub at Crickhowell, for collaborative working. There will be regular travel required throughout Torfaen and along the Mon & Brec Canal. You should feel comfortable working independently for the majority of the week, with support available when needed.
Role Overview
As an Apprentice Engagement Coordinator, you’ll play a key role in planning, organising and co-ordinating artistic and cultural education community engagement projects.
Key Responsibilities
Plan, coordinate and deliver inclusive participation activities for diverse audiences.
Research, understand and engage target audiences, identifying needs, expectations and barriers to participation.
Build and maintain positive relationships with key stakeholders such as community groups.
Coordinate projects end-to-end, including schedules, venues, resources and budgets.
Monitor, evaluate and report on engagement and impact using qualitative and quantitative methods.
Ensure all activity complies with Health & Safety, Safeguarding, Equality, Accessibility and Data Protection requirements.
Work collaboratively across teams and with external partners to achieve shared objectives.
Demonstrate and promote the Trust’s values, ensuring inclusion and diversity are embedded in daily practice.
About You
You don’t need any prior experience - we’ll teach you everything you need. What matters is you have a genuine interest in community engagement, organisation, and helping teams deliver great work.
You don’t need any prior experience - we’ll teach you everything you need. What matters is you have a genuine interest in community engagement, organisation, and helping teams deliver great work.
You communicate clearly in writing and in person, pay attention to detail and feel comfortable working both independently and in a team.
You’ll ideally have grade A-C or grade 9-4 in Maths and English GCSE (or equivalent) already achieved or on track but we can support if you don’t have this.
An Enhanced DBS check will be required for this apprenticeship.
A driving licence and access to a vehicle is desirable, as you will be working in rural as well as urban areas. However, it is not essential if you can demonstrate how you will be able to travel in order to meet the requirements of the role.
Welsh Language speaker advantageous.
Training & Development
You will work towards the Level 3 Cultural Learning & Participation Officer apprenticeship standard with one of our expert training providers. Whilst on-the-job, you will work with supportive colleagues to get the best out of your apprenticeship experience
The Canal & River Trust is committed to supporting apprentices to become experts in their field, offering structured development pathways and long-term career prospects.
What We Offer
We offer a starting annual salary of £22,095. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1.
Our values
We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.
All of our jobs can be considered on a part time, flexible or job share basis.
We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.
At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions – without exception - are made by our hiring managers.
Navigate your future and lock in your career as we keep our canals open and alive.
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