Application & Business Training Officer*
Recruitment agency: Reed
Location: The organisation is based in Newbury, Berkshire, but the role can be offered on a hybrid or remote basis. Requirements of the role include to deliver some inperson training.
Working hours: full-time
Salary: £45,000 – £55,000
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Our client, a global and fast-growing organisation operating at the heart of the technology and supply chain sector, is seeking an Application & Business Training Officer. Supporting businesses worldwide with critical products and solutions, this is an excellent opportunity for someone looking to build their career in training and business systems within a dynamic, evolving environment.
You’ll play a key role in enabling employees to effectively use business applications and systems, helping drive adoption, improve efficiency, and support continuous operational improvement across the organisation.
This is a permanent position with a salary banding of £45,000 to £55,000 + excellent benefits. The organisation is based in Newbury, Berkshire, but the role can be offered on a hybrid or remote basis.
Key Responsibilities
Training Design & Development
Create training manuals, user guides, and e-learning materials for business systems
Develop engaging content for both new and existing applications
Delivery & Coaching
Deliver in-person, virtual, and blended training sessions
Provide coaching and support to individuals and teams
Process Optimisation Support
Work with Operations teams to map and improve business processes
Support implementation of process changes to drive efficiency
System Knowledge Maintenance
Keep training materials up to date with system and process changes
Ensure documentation reflects current best practice
Monitoring & Evaluation
Assess user competency through feedback, QA, and assessments
Identify skill gaps and provide targeted coaching
Stakeholder Management
Partner with managers to identify training needs
Report on training effectiveness and performance metrics
About You
Experience in training, learning & development, or systems training roles
Experience delivering training on business systems or applications
Strong communication and presentation skills
Ability to simplify complex processes and systems for users
Organised, proactive, and detail-oriented
Experience working with stakeholders across multiple functions
What’s on Offer
Salary of £45,000 – £55,000
Hybrid or fully remote working options
Opportunity to shape training programmes in a growing organisation
Work closely with operational and technology teams
Supportive, collaborative environment with strong career development
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