Aftersales Travel Consultant*

Recruitment Agency: C&M Travel Recruitment

Location: The role is remote

Working hours: Monday-Friday (2 Saturdays per month on rotation with a day off in the week  

Salary: up to £28,000 dependent on experience

• Job description

  Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £30,000 dependent on experience.
  
  Travel Operations Executive responsibilities:

  • Support after?sales operations for the reservations team

  • Check bookings & documentation with complete accuracy

  • Manage amendments including changes, cancellations and additions

  • Handle client requests (seating, assistance, luggage etc.)

  • Liaise with suppliers to confirm all arrangements

  • Meet ticketing & payment deadlines

  • Maintain quality control across costings, spelling and grammar

  • Provide in?resort support when required

  Travel Operations Executive skills required:

  • Travel industry experience (tour operator background ideal)??????

  • Strong organisational skills and ability to manage your own workload

  • High attention to detail

  • Excellent written & verbal communication

  • Exceptional customer service and a desire to exceed expectations

  Additional information:

  • Salary up to £28,000 dependent on experience

  • Fully remote

  • Monday-Friday (2 Saturdays per month on rotation with a day off in the week

  • 22 days holiday

  • Pension

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