Accounts Receivable Assistant - Debt Collection (Norwich)
Employer: UEA
Location: UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working.
Working hours: Full Time
Salary: £25,249 per annum, with an annual increment up to £26,707 per annum
Closing date: 05 Jun 2026
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Finance, Planning and Governance Division
Accounts Receivable Assistant - Debt Collection
Ref: SC4998
Salary on appointment will be £25,249 per annum, with an annual increment up to £26,707 per annum.
An exciting opportunity has arisen for two Accounts Receivable Assistants - Debt Collection, to join the Finance, Planning and Governance department.Key duties of the role include liaising with students to support them in managing their tuition and accommodation fee payments, arranging payment plans and working with external debt collectors.
You will have experience of debt collection either in Higher Education or a commercial environment and experience of working in a large fast paced team.
These full-time posts are available from 6 July 2026 on an indefinite basis
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
Generous pension scheme with life cover for dependants, plus incapacity cover.
Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 5 June 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.Further Information
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.
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