Programme Analyst
Employer: Barnardo's
Location: This role is primarily homebased, with a requirement to attend our Lynton House Office (Tavistock Square, London, WC1H 9LT) as and when required for team meetings (usually once per month)
Working hours: 36.25 hours per week
Salary: £39,642 - £53,570 + £312 Office at Home Allowance per annum
Closing date: 20 March 2026
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Barnardo's currently has an exciting opportunity for a Programme Analyst to join our Business Services Programme team. In this full time, permanent role, you will play a key part in supporting the delivery of high impact transformation projects across our organisation.
As a Programme Analyst, you'll provide high quality quantitative and qualitative data, insights, and analysis to inform cross-functional decision making. Your work will contribute to a range of initiatives including system optimisation and migration programmes, procurement activity, operational continuous improvement across our Business Services teams, and our Customer Experience strategy—where you will help capture, interpret, and respond to customer feedback.
This role is primarily homebased, with a requirement to attend our Lynton House Office (Tavistock Square, London, WC1H 9LT) as and when required for team meetings (usually once per month)
What we're looking for
In depth and proven experience in process mapping (Essential)
A relevant professional or academic qualification in Business Analysis and/or Programme Project Management (Desirable)
Experience in process improvement and delivering exceptional customer experiences
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
An understanding of the factors that contribute to project success—and the ability to proactively address potential barriers
Demonstrable experience in problem solving and developing effective solutions
Exceptional ability to translate multiple, complex stakeholder requirements into tangible plans and objectives.
Please refer to the full Job Description and Person Specification and clearly outline how you meet the criteria in your written application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
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