Specialist, Content Developer
Employer: Pearson
Location: Remote, UK
Working hours: Full time
Salary: Not listed
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We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes, so do people.
Description & Purpose
The Specialist, Content Developer (EFL/ESOL) works as part of a team of Test Development specialists supporting Pearson’s English language testing programmes. The primary responsibility of this role is to develop high-quality testing instruments in line with approved test specifications and to ensure the ongoing replenishment of the item bank to meet market demand.
The role focuses primarily on proficiency assessments and requires close adherence to established test development processes, quality standards, and documentation requirements. The Specialist, Content Developer ensures that all test materials are developed accurately, consistently, and in compliance with professional standards within the language testing field.
Key Accountabilities:
Quality Management
The Specialist, Content Developer will:
•Be responsible for the development of assessment specifications that meet approved criteria, approving them as valid and fit for purpose
Manage a group of external item writers who assist the Advanced Associate, Content Developer in developing content
Ensure adherence to the professional standards as expressed in specified standards and codes of practice which are established in the language testing field
Review and develop marking criteria
Ensure documentation is accurate and up-to-date
Be involved in research projects related to test development with the goal of improving the quality of the test
Contribute to the design and redesign of tests
Monitor the language testing environment and international government policy decisions/reforms relating to academic criteria of tests and updating management on any significant developments that may impact on test design
Management of the test cycle
The Specialist, Content Developer will:
Supervise the production of test materials including any documentation associated with the test
Review final sign off of all examination materials prior to production approval
Work with Operations and other members of the Test development team to ensure sufficient raters are recruited and trained to the appropriate standards where needed
Ensure that appropriate procedures are in place for the monitoring of raters
Lead on issues related to the scoring and grading of test instruments
Manage pre-testing, item scoring and item calibration processes as required
Customer service
The Specialist, Content Developer will:
Ensure a high standard of customer service by ensuring all relevant test documentation is up-to-date and correct
Ensure enquiries referred to Test Development are dealt with within the established service level agreements
Internal Relationships
The Specialist, Content Developer will:
Reports to the Team Manager
Confers with other Test Development Staff to ensure that test development is in line with the development work for other products
Supervises the work of Test Administrators, if required
Confers with staff members responsible for operations, administration, learning materials and business development to ensure a smooth and efficient workflow
Industry Relationships
The Specialist, Content Developer will:
Liaise with testing experts and other identified specialists on specific issues related to test design and delivery
Report information about Pearson tests or findings from studies on Pearson tests at conferences or similarly organised events and in publications in professional journals
Typical Tasks
The Specialist, Content Developer will:
Review and evaluate draft items, test forms and rating rubrics
Evaluate field tests results and make decisions regarding the quality of test items
Manage item writer training relating to the requirements of the test specifications
Help to identify research opportunities to improve the quality of the test instruments and manage the research projects
Ensure that the final sign off of items and tests is in accordance with the designated test development procedures and specifications
Identify and help implement quality improvements
Understanding and knowledge of assessment principles, test development processes including psychometric quality assurance is essential to the role, as is the ability to cooperate with people and organise processes effectively. The applicant must be able to present information clearly to clients and other involved staff.
This role will need to collaborate regularly with a team in the US so evening hours till 8pm will be required on some days.
Key Challenges:
Ensure quality and security standards are always met
Improving processes and finding efficiencies
Working innovatively within defined processes
International nature of business
Working to tight deadlines
Working with different stakeholders
Managing projects which are running concurrently
Qualifications
Essential Skills
Educated to Post Graduate level with a Masters level qualification in ESOL, Applied Linguistics, Educational Measurement, or similar
Deep understanding of assessment issues
Affinity for statistics
Quality orientated with excellent attention to detail
Proven administrative skills
Project management skills and experience
Experience of working in a team
Flexible; willing to cover for other people and meet challenging deadlines
Experience of different international educational contexts
Desired Skills
High level command of the English language
Knowledge of a second language
Qualified professional with extensive teaching and/or training experience
ESOL Teaching qualifications
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience. We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity. The information you provide will stay confidential and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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