Customerwise
Customerwise is a research consultancy, offering mystery shopping and other customer experience research solutions, helping businesses across the UK to improve their performance and compete more effectively.
Working at Customerwise
Customerwise is a fully remote business and has been since day one. There is no shared office and no commute. The team works collaboratively using digital tools to stay connected and deliver a high-quality, highly personalised service to clients across the UK.
The team is small, close-knit, and genuinely committed to doing things properly. Customerwise has built a reputation for going above and beyond for its clients, and that same care and attention extends to the people who work with the business.
In addition to employed team roles, Customerwise works with a nationwide network of self-employed mystery shoppers - people who carry out research assignments flexibly, around their existing commitments.
Working with both B2C and B2B clients since 2016, Customerwise designs and delivers mystery shopping programmes, competitor intelligence research, telephone interviews, in-moment feedback solutions, and strategic consultancy, across industries including automotive, financial services, property, education, holiday parks, call centres, and many more.
Clients include well-known names such as Allianz and Miller Homes, and Customerwise is an MSPA Elite member, one of the highest recognised standards in the mystery shopping industry.
Current Vacancies at Customerwise
There are no current vacancies at Customerwise. Continue to check back here for any new vacancies.
Customerwise do have several self-employed roles available on an ongoing, nationwide basis for mystery shoppers including in person, by telephone, or online opportunities. Choose when you work with flexible, ad hoc assignments which you can accept or reject as you see fit.