Services Coordinator (London)

Employer: Doctors of the World UK (DOTW)

Location: Hybrid - Outreach Locations in London / DOTW Office 80-92 High Street, London E15 2NE and/or remote

Working hours: 3 days per week, Permanent

Salary: £27,550 (pro-rated)

Closing date: 08 December 2025 at 17:00.

  • Doctors of the World UK (DOTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, from Gaza and Ukraine, to Myanmar, Greece, DRC, Italy, and Nepal. We deliver both emergency and planned medical care, staying to support people for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

    In the UK, we deliver our own domestic programme supporting people excluded from healthcare, including people seeking asylum and those experiencing homelessness, and call for an end to health inequalities to ensure access to healthcare for all.

    Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

    Services Coordinator

    Help us tackle health inequalities and support people excluded from care.

    As part of our Services Team, you’ll coordinate and deliver our (London-based) outreach clinics and national advice line — ensuring safe, high-quality delivery of holistic health and advocacy services. You’ll guide volunteers, oversee day-to-day operations, and support complex casework, all while upholding DOTW’s values of compassion, dignity and inclusion.Our service users include people experiencing destitution, violence, trafficking, or homelessness. You’ll help them access healthcare, understand their rights, and connect with wider social support.

    We’re seeking someone with strong coordination and advocacy skills, emotional resilience, and experience working with vulnerable groups or volunteer-led services. You’ll thrive under pressure, lead with empathy, and maintain a culture of safety and collaboration.

    We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations.

    We strongly encourage applications from people with lived experience of migration, homelessness or barriers to healthcare.

    £27,550 (pro-rated)
    3 days per week, Permanent

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