Programme Manager - Transformation
Employer: Liaison Care
Location: Remote (Candidate must be UK based)
Working hours: Full time
Salary: £45,000 - £49,000 per year depending on experience
Closing date: 21st November 2025
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ABOUT US
We are a well-established and trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial and Care businesses.
We are dedicated to improving the health economy through expert advisors, established technology, and best practice process improvement. Our work has also been recognised with numerous HR and Finance industry awards.
All our employees work from the comfort of their own home. We now have over 400 employees based across the length and breadth of the UK, enjoying the flexibility of working remotely.
We are proud to say that we are currently the:
13th Best Large Company To Work For in the UK
12th Best West Midlands Company To Work For in the UK
3rd Best Consultancy To Work For in the UK
OVERVIEW & JOB SUMMARY
Are you passionate about transforming health services and making a tangible impact on people’s lives?
Liaison Care partners with ICBs and Local Authorities across England and Wales to deliver high-quality, innovative support. As a fast-growing specialist in health and care service management, we are proud of our strong reputation and commitment to excellence. We are now seeking a highly organised and proactive Programme Manager to lead the Programme Management, Programme Reporting, and Programme Booking functions within our dynamic and expanding Transformation Team.
This role leads programme management, reporting, and booking functions for multiple clients within the Transformation Team. It includes oversight of performance, financial, and clinical data; managing complaints procedure; supporting commissioning and clinical teams; and ensuring accurate reporting and risk management. The postholder will also liaise with clients, lead performance meetings, and contribute centrally to team operations.
PRINCIPAL TASKS & ACTIVITIES
· Leading weekly performance meetings and liaising with clients to ensure data accuracy.
· Provide cover for the management of the Booking System and staff that underpins delivery of the Transformation Programme.
· Producing financial, performance, productivity, and client reports, including PIDs and Board Performance Reports.
· Cover other Programme Managers leave, and absence as required.
· Provide support and cover for the management of commissioning and clinical data within the Flo system.
· Manage the receipt, documentation, and reporting of all complaints related to the Transformation Team’s work.
· Developing and updating Risk Registers and Quality Reports.
· Producing fortnightly financial reports, weekly performance reports, and analysis for client meetings.
· Maintain a current and accurate overview of all client-related activities within assigned programmes
· Acting as a central member of the Transformation Team, attending all relevant meetings and contributing to team success.
EXPERIENCE
Essential:
· Proven ability to analyse and report data effectively to support decision-making.
· Successful track record in managing and maintaining strong client relationships.
Desirable:
· Experience in Continuing Healthcare (CHC) or assessment-based work. Skilled in working collaboratively with individuals and families in sensitive and complex situations.
SKILLS & COMPETENCIES
· Strong analytical skills and confident in presenting data clearly and effectively.
· Excellent verbal and written communication skills.
· Highly organised, motivated, and reliable.
· Ability to work independently, manage workload, and solve problems using own initiative.
· Effective team player with a focus on collaborative delivery.
· Self-motivated with a proactive approach to tasks and challenges.
· Skilled in building positive relationships with colleagues and clients.
· Consistently delivers high-quality work within tight deadlines.
QUALIFICATIONS
· Degree-level qualification or equivalent relevant experience.
· Excellent written and verbal communication skills.
· Skilled in using performance software to present and visualise data.
· Strong ability to analyse and interpret data sets.
Our values are to work with Care and Honesty, to Inspire and Guide our colleagues and clients.
Care -We are proud to help the health economy save money. We care about people.
Honesty - We operate with the integrity and are honest with ourselves, our colleagues, and our clients.
Inspire -We are at the forefront of health economy innovation.
Guide -We provide guidance to ensure that clients can make the most of every savings opportunity.
HOW TO APPLY
If this sounds like the right fit and you want to work for an award-winning, market-leading company, please apply using the link to our current vacancies page and follow the steps: https://myliaison.jobs.people-first.com/jobs
We are proud to support our colleagues and will offer an interview to any candidate with a disability, should they match the skills and experience required for the role.
Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.
Liaison Group are committed to the Good Recruitment Campaign and are official signatories for the Good Recruitment Charter.
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