Information Systems Manager
Employer: National Energy Action (NEA)
Location: UK-based. (Candidates located in Newcastle-upon-Tyne or London are preferred due to office location, but applicants from other UK areas may also be considered).
Working hours: Permanent. Full time – 37 hours per week
Salary: £41,487 to £44,850 per annum
Closing date: 12.00 noon on Monday 08 December 2025
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About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
The Role
Are you looking for a rewarding opportunity to join our charity?
We are seeking a collaborative and forward-thinking professional to help drive the implementation, integration and ongoing support of a wide range of platforms across the organisation. You will work with key systems including our Enterprise Management Systems (Access Group) and Microsoft technologies such as Windows 365, SharePoint, Power BI, Copilot, Azure, Intune and the Microsoft 365 client suite. You will also collaborate with third-party partners to develop and maintain interfaces with cloud-based platforms including Beacon CRM, Cascade HR, and AdvicePro. Experience in developing Power Apps – or similar mainstream app development tools – would be advantageous.
As part of this role, you’ll explore how emerging technologies including AI and automation, can enhance NEA’s operations, helping us to work more efficiently and make a greater impact.
We’re looking for someone with a strong, current and broad technical background, who can balance organisational priorities with the varied needs of different teams. You will play a pivotal role in managing NEA’s operational and digital infrastructure, ensuring our systems are reliable, secure and continuously improved. This includes overseeing IT services, digital platforms and cybersecurity measures, while identifying opportunities for innovation and development across the charity.
What you will need to succeed
You will be a technically strong, strategically minded and forward-looking individual who is passionate about leveraging technology to create real social impact. You should have:
Demonstrable experience in managing and implementing Microsoft environments
Strong understanding of information systems, networks, and security
Excellent problem-solving skills with the ability to manage complex projects
Strong leadership and communication skills
Proven experience with cloud technologies, ERP systems, and cybersecurity frameworks (preferred)
Demonstrable experience developing Power Apps or mainstream apps (advantageous)
You will thrive in this role if you are proactive, innovative, and able to see the bigger picture, balancing technical expertise with organisational priorities to deliver impactful solutions across the charity.
Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Due to the nature of this role, successful candidates will be subject to a Standard DBS check.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
£41,487 to £44,850 per annum (Points 30 – 33). New appointments will usually begin at the starting point of the scale.
11½% non-contributory pension.
25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum
Flexible working arrangements including the opportunity for Hybrid working
Enhanced family friendly payments.
Employee Assistance Programme.
Employee benefits platform.
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