HR Operations Coordinator
Employer: The Access Project
Location: Based in England, working from home with occasional travel to Birmingham or London
Working hours: 0.5 FTE, 18.75 hours per week
Salary: £13,780 per year (this is £27,560 pro-rated 0.5 FTE, 18.75 hours per week)
Closing date: Sunday 7th December 2025
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About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Young people on our programme are 50% more likely to place at a top university compared to statistically similar students.
Safeguarding StatementThe Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve
our mission.The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values:
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
We have a new vacancy for an HR Operations Coordinator in the Strategy, Finance and Operations team. The person will be supporting HR and People related operational activities by delivering excellent support through strong relationships across the organisation. This is an exciting role for a motivated self-starter, who is keen to make a key contribution to our values-driven organisation and support with staff engagement.
Role responsibilities
(not an exhaustive list, there may be reasonable changes over time)Operations – People and General:
Promptly responding and resolving colleague queries from across the organisation
Maintaining the BambooHR system to ensure People records are accurate and secure. Training will be provided.
Arranging bookings for Town Halls / Engagement events, organising the meeting agendas and catering bookings where relevant.
Updating HR information system Guidance documents, creating new versions, and ensuring managers are fully trained on people management responsibilities.
Update employment policies with guidance from the Head of People, manage the administration of benefits and recognition awards
Manage the recruitment administration using the Bamboo software and providing proactive updates to hiring managers.
Managing the Onboarding and Offboarding processes using the BambooHR system, including the Employment references, conducting Right to Work and DBS checks.
Preparing and issuing employment contracts, ensuring compliance with employment legislation
Manage the induction process and arranging induction meetings for new joiners, communicating proactively with hiring managers.
Coordinate and participate in the virtual phone rota and handle correspondence in a professional manner. This includes overseeing successful handover between rota team members.
Supporting the Chief Operations Officer in ensuring the charity meets Health and Safety and legal requirements
Manage staff IT related activities (Microsoft 365), for example during staff onboarding and offboarding (with support from IT service provider)
Support other operational activities as required
Person specification
Essential:
Analytical and systematic problem-solving attributes
Passionate about technology and using it to develop efficiencies
Previous HR Administrator experience
Collaborative approach to business partnering and teamwork across Departments
Flexible approach to work and solution oriented
Excellent written and verbal communication skills
Strong administrative skills and time management skills
Excellent attention to detail and high levels of accuracy
Able to handle sensitive and private information confidentially and professionally
Proficient in using Microsoft 365
applications effectively, incl. Sharepoint, data analysis, presentations, and numeracy skillsProactive and supportive team player and willingness to learn
A commitment to the mission and values of The Access Project
Desirable:
Experience of HR information systems
Project management experience
Benefits
25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
PerkBox – online shopping discounts, gym memberships, holidays, wellbeing support.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Cyclescheme loans
2 paid Volunteering Days
1 paid Wellbeing Day
Employer’s pensions contributions (3%)
Learning and Development opportunities
Staff Mentoring scheme
The Access Project welcomes requests for flexible working arrangement
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
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