General Operations Assistant
Employer: Pink Spaghetti Merton
Location: Home based. Around the Merton area is preferred but not essential.
Working hours: Part Time. 10 hours per week initially. Monday - Tuesday 09.00-14.00.
Rate of pay: Salary £13.85 per hour for London (FTE is £27k) or £12.60 per hour outside of London (FTE is
£24.5k).
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We are a growing VA company based in Merton looking for a home-based VA who will support us with our growing list of customer tasks. At Pink Spaghetti Merton we pride ourselves on delivering a quality service to all our clients. We understand the needs of a small business and strive to support them as they grow.
We are seeking a dynamic General Operations Assistant to support our clients and the business owner. If you are looking for a role with variety and new challenges in a fast-paced environment and consider yourself a diary ninja, this is the role for you.
Working directly under the business owner, you will provide administrative and marketing support to our clients and their businesses. Your tasks will vary and as you grow with the role and take on the management of a number of clients backed by the support of the Pink Spaghetti team.
In this business things can change rapidly so independent judgment is required to plan, prioritise and organise a diversified workload. The most qualified candidate for this role will have experience assisting within a customer service environment and appreciate how to prioritise tasks without dropping the ball on others. With a keen eye for detail, you will love embracing technology and be ready to share your experience and suggestions for improvements.
As our clients rely on us to provide a quality service to their business, you must be reliable, flexible, people-oriented, friendly, patient, fast learning, quick thinking, and illustrate initiative
and responsibility.
Responsibilities:
Email monitoring and responding to a variety of clients
Diary management including managing complex meetings
General administrative and clerical tasks
Creating and updating PowerPoint for clients
Organising clients physical and electronic workspaces in a logical manner that supports the client in their working
Social media support including creating and scheduling social posts (training on our design and scheduling tools will be provided)
Creating video Standard Operating Procedures for our internal needs and those of our clients
Email marketing supporting including writing and setting up email marketing communications (training on our applications will be provided)
Managing our project management systems to ensure all team members are on top of their accounts
Perform other duties as assigned
Essential qualities and skills:
Working knowledge of Microsoft Office Products including PowerPoint, Word and Excel
High quality written, verbal and presentation communication
Work independently as well as in a collaborative environment
Proven experience in effective planning, organising and time management
Excellent attention to detail and accuracy
Desirable skills
Knowledge of social media channels including Facebook, Instagram and LinkedIn
Working knowledge of email marketing tools including Mailchimp
Flexibility to attend networking and in-person events
To apply for this role, please download the application form from the right-hand side. Once you have completed the form, upload it into the box. Please note that CVs will not be accepted.
This role comes with an opportunity to increase hours and responsibilities with support and training for the right candidate, but this is not an expectation of the role.
Benefits – home working with an element of flexibility, 28 days annual leave pro rata to your working hours, and pension if applicable.
Please note – no agencies or freelancers in a marketing or VA role will be considered.
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