Business Support & Compliance Officer
Employer: Capita
Location: This role is home-based with the need to travel to our Heathrow office for team meetings. You must also be eligible to gain Security Clearance.
Working hours: Full time
Salary: A salary up to £40,000 depending on experience
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This role offers the opportunity to support business operations and compliance activities within a growing team. You will play a key part in ensuring documentation, processes, and regulatory requirements are managed effectively, helping the organisation maintain high standards of governance and operational efficiency.
Job title:
Business Support & Compliance Officer
Job Description:
This role is home-based with the need to travel to our Heathrow office for team meetings. You must also be eligible to gain Security Clearance.
What you’ll be doing
Manage and maintain compliance documentation, ensuring records are accurate and aligned with current legislation
Coordinate audits and support compliance checks, ensuring required evidence and documentation are in place
Monitor updates to policies and regulations, communicating changes to relevant stakeholders
Provide administrative and operational support, including coordinating meetings, tracking actions, and maintaining records
Support process improvement by developing workflows, documentation, and operational processes
Build relationships with internal teams and external partners, acting as a key point of contact for business support and compliance activities
What we’re looking for
Essential
Demonstrable experience in business support, compliance, governance, or a similar role
Strong organisational and administrative skills, with the ability to manage multiple priorities and deadlines
Good knowledge of compliance, risk management, or regulatory frameworks
High attention to detail, with a focus on accuracy when managing documentation and records
Confident communication skills, with the ability to engage stakeholders and follow up on actions
Experience supporting audits or working with compliance processes, with an ability to manage and evidence requirements effectively
Desirable
Experience working in a regulated environment such as public sector, finance, healthcare, or education
Understanding of data protection or GDPR requirements
About
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences
What’s in it for you?
A salary up to £40,000 depending on experience
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Flexible, home-based working with occasional travel for client and team meetings
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
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